Chick-fil-A in Downtown Phoenix, AZ: Quality Chicken, Exceptional Service, and Local Accessibility

Chick-fil-A Introduce

For residents, students, and visitors in the Phoenix metro area, the quest for a quick, high-quality, and consistently delicious meal often leads to one name: Chick-fil-A. A standout among fast-food establishments, this location in the heart of Downtown Phoenix has become a reliable local favorite for its freshly prepared menu, famous original chicken sandwich, and commitment to exceptional customer care. More than just a chicken restaurant, this establishment, designated as a family restaurant and breakfast spot, offers a wide array of options to fuel your day from morning until evening.

Chick-fil-A has built a strong reputation across Arizona and the nation for its friendly service and high standards for food quality. Many customers consistently note the clean spaces, attentive staff, and a welcoming atmosphere that makes every visit a pleasant experience. This particular location contributes to the vibrant energy of the downtown area, serving as a convenient and satisfying stop for quick bites, full meals, and catering needs.

Location and Accessibility for Arizona Customers

The Chick-fil-A location discussed is centrally situated at a highly accessible address in the heart of Phoenix, Arizona: 120 E Taylor St, Phoenix, AZ 85004, USA.

Its prime spot places it within the bustling Downtown Phoenix area, making it a particularly convenient destination for those working or residing in the central business district, or attending classes at the nearby Arizona State University (ASU) Downtown Campus. Accessibility is a key feature, as the restaurant provides multiple options for parking and accommodation. You can find both a free parking lot and free street parking nearby, easing the stress of downtown traffic and parking.

The restaurant is committed to ensuring a comfortable experience for all patrons, adhering to strong accessibility standards including a wheelchair-accessible entrance, parking lot, restroom, and seating. This commitment to inclusivity ensures that the best chicken in the valley is available to everyone.

Services Offered

This Chick-fil-A location is ready to serve the diverse needs of the Phoenix community with a variety of service options and meal types, including its popular full-service catering for events and gatherings. The comprehensive services available include:

Delivery: Offering convenient delivery options to homes, offices, and campuses throughout the local area.
Outdoor Seating: Providing a pleasant option to enjoy your meal outside in the Arizona weather.
Catering Service: Professional catering available for large groups, meetings, and events.
Counter Service: Traditional quick and friendly counter service for rapid ordering and pickup.
Seating and Dining Options: Comfortable indoor and outdoor seating available for breakfast, lunch, and dinner.

Features and Highlights of the Menu

The menu at Chick-fil-A is a core component of its appeal, offering signature items made with quality ingredients. Beyond the classic chicken offerings, the menu is surprisingly extensive, featuring healthy options and a variety of sides and treats.

Signature Chicken and Sandwiches: Highlights include the classic Chick-fil-A® Chicken Sandwich, the Spicy Chicken Sandwich, Grilled Chicken Sandwich, and Chick-n-Strips™.
Robust Breakfast Menu: Starting the day off right is easy with meal options such as the Chick-fil-A® Chicken Biscuit Meal, Egg White Grill Meal, and the unique Hash Brown Scramble Burrito Meal, along with classics like the Buttered Biscuit and Greek Yogurt Parfait.
Salads and Healthy Options: For those seeking lighter fare, options like the Cobb Salad, Spicy Southwest Salad, and Market Salad are available, alongside the Kale Crunch Side and Fruit Cup.
Famous Sides and Treats: No visit is complete without the signature Chick-fil-A Waffle Potato Fries®, Mac & Cheese, or a delightful treat like the Frosted Lemonade or a rich Cookies & Cream Milkshake.
Kids' Meals: The menu includes kid-friendly options such as the Nuggets Kid's Meal and Grilled Nuggets Kid's Meal.

The atmosphere is casual and designed to accommodate various crowds, including groups and families. Amenities like Wi-Fi and clean restrooms are provided for guest comfort. The restaurant is popular for breakfast, lunch, and dinner, making it a versatile choice throughout the day. Payment options are convenient, including credit cards, debit cards, and NFC mobile payments. The commitment to a superior guest experience is a hallmark of this location.

Contact Information

For local residents and businesses in Phoenix seeking to place an order, inquire about catering, or confirm hours of operation, you can reach the Chick-fil-A Downtown Phoenix location using the following information:

Address: 120 E Taylor St, Phoenix, AZ 85004, USA
Phone: (602) 496-6715
Mobile Phone: +1 602-496-6715

What is Worth Choosing Chick-fil-A?

When considering fast food in the Phoenix area, Chick-fil-A stands out for several compelling reasons, particularly its dedication to customer satisfaction and quality. While the food itself—known for its fresh ingredients and perfectly seasoned chicken—is a major draw, many Arizona customers consistently highlight the friendly, prompt, and courteous service as a significant differentiator. The staff’s renowned attitude often turns a simple transaction into a memorable experience.

The diverse menu appeals to a wide range of tastes and dietary needs, with genuine healthy options available right alongside the classic comfort foods. The strong focus on accessibility, family-friendliness (complete with high chairs and a kids' menu), and offering convenient options like outdoor dining and fast delivery solidify its status as a top-tier local fast-food choice. Whether you're a busy professional in the downtown corridor, an ASU student needing a study break meal, or a family looking for a reliable dinner spot, this Chick-fil-A provides a consistently excellent product and service that has earned it a loyal following across Arizona.

Chick-fil-A Menu

Breakfast
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Biscuit Meal
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis® 4 Ct Meal
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill Meal
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito Meal
A hearty morning meal of sliced grilled chicken, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl Meal
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg, & Cheese Biscuit Meal
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg, & Cheese Biscuit Meal
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg, & Cheese Muffin Meal
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg, & Cheese Muffin Meal
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Chick-fil-A® Chicken Biscuit
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis®
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg & Cheese Biscuit
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg & Cheese Biscuit
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg & Cheese Muffin
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg & Cheese Muffin
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Buttered Biscuit
A delicious buttermilk biscuit baked fresh at each Restaurant. Served lightly buttered or plain
Sunflower Multigrain Bagel
A toasted, multigrain bagel served plain or with cream cheese.
English Muffin
Toasted multigrain English muffin.
Hash Browns
Delicious and crispy potato medallions cooked in canola oil.
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Berry Parfait
Glass bowl of Berry Parfait with berries and granola on top

Meals
Not all items may be available at this Restaurant.
Chick-fil-A® Sandwich Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
Chick-fil-A® Deluxe Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Chick-fil-A® Spicy Chicken Sandwich Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Chicken Sandwich Deluxe Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.
Grilled Chicken Club Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets Meal
Bite-sized pieces of tender all breast meat chicken, seasoned to perfection, hand-breaded and pressure cooked in 100% refined peanut oil. Available in 8-count, 12-count, or 30-count entrées with choice of dipping sauce.
Grilled Nuggets Meal
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips Meal
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrees with choice of dipping sauce.
Chick-fil-A® Cool Wrap Meal
Sliced grilled chicken breast, nestled in a fresh mix of Green Leaf lettuce, petite red and green lettuce, and shredded green cabbage with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made f...

Entrées
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an additional cost.
Chick-fil-A® Deluxe Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Spicy Chicken Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Deluxe Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste, served on a toasted Multigrain bun with Green Leaf letttuce and tomato. Pairs well with Honey Roasted BBQ sauce.
Chick-fil-A® Grilled Chicken Club Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets
Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly-breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce.
Grilled Nuggets
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips™
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrées with choice of dipping sauce.
Chick-fil-A® Cool Wrap
Sliced grilled chicken breast nestled in a fresh mix of Green Leaf lettuce with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made fresh daily. Pairs well with Avocado Lime Ranch dressing (or...
Filets
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.

Sides
Not all items may be available at this Restaurant.
Chick-fil-A Waffle Potato Fries®
Waffle-shaped potatoes with the skin. Cooked in canola oil until crispy outside and tender inside.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Side Salad
A fresh bed of mixed greens, topped with a blend of shredded Monterey Jack and Cheddar cheeses and grape tomatoes. Made fresh daily. Served with Charred Tomato, Crispy Red Bell Peppers and guest's choice of dressing.
Mac & Cheese
A classic macaroni and cheese recipe featuring a special blend of cheeses including Parmesan, Cheddar, and Romano. Baked in-restaurant to form a crispy top layer of baked cheese.
Chicken Noodle Soup
Shredded Chick-fil-A® chicken breast, chopped carrots and celery with egg noodles in a hearty broth. Served with Saltine crackers.
Kale Crunch Side
A blend of Curly Kale and Green Cabbage tossed with an Apple Cider and Dijon Mustard vinaigrette, all topped off with salted, crunchy Roasted Almonds
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.

Beverages
Not all items may be available at this Restaurant.
Freshly-Brewed Iced Tea Sweetened
Freshly-brewed each day from a blend of tea leaves. Available sweetened with real cane sugar.
Freshly-Brewed Iced Tea Unsweetened
Freshly-brewed each day from a blend of tea leaves. Available unsweetened.
Chick-fil-A® Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener
Chick-fil-A® Diet Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener.
Iced Coffee
Handcrafted daily, made with a custom blend of cold-brewed coffee and 2% milk, sweetened with pure cane sugar and served over ice. Our coffee beans are sourced by THRIVE Farmers, a farmer-direct coffee company that enriches the lives and communiti...
Coca-Cola®
Fountain beverage. A product of The Coca-Cola Company.
Dr Pepper®
Fountain beverage. A product of Dr Pepper Snapple Group, Inc.
Coffee
Our specialty grade, farmer-direct coffee is a custom blend made from arabica beans grown at high altitudes. With tasting notes of smooth caramel and a nutty finish, our proprietary blend is created to be delicious on its own or to accommodate any...
Gallon Beverages
Gallon beverage filled with your choice of tea or lemonade

Salads
Not all items may be available at this Restaurant.
Cobb Salad
Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape ...
Spicy Southwest Salad
Slices of grilled spicy chicken breast served on a fresh bed of mixed greens, topped with grape tomatoes, a blend of Monterey Jack and Cheddar cheeses, and a zesty combination of poblano chiles, red bell peppers, roasted corn and black beans. Made...
Market Salad
Sliced grilled chicken breast served on a fresh bed of mixed greens, topped with crumbled blue cheese and a mix of red and green apples, strawberries and blueberries. Made fresh daily. Served with Harvest Nut Granola, Roasted Nut Blend and Light B...

Treats
Not all items may be available at this Restaurant.
Frosted Lemonade
This refreshing treat is a hand-spun combination of Chick-fil-A® Lemonade (or Diet Lemonade) and our signature Icedream® dessert.
Frosted Coffee
A hand-spun treat that combines a custom blend of cold-brewed coffee with our signature Icedream® dessert.
Chocolate Chunk Cookie
Cookies have both semi-sweet dark and milk chocolate chunks, along with wholesome oats.
Cookies & Cream Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Chocolate Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Strawberry Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.
Vanilla Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.

Kid's Meals
Not all items may be available at this Restaurant.
Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.
Chick-n-Strips™ Kid's Meal
Includes a 1-count or 2-count of Chick-fil-A Chick-n-Strips®, a choice of a small Side Item (Cinnamon Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a special surprise.
Grilled Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Grilled Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.

Chick-fil-A Details

Service options
Outdoor seating
Delivery
Takeout
Dine-in

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings
Coffee
Healthy options
Quick bite

Dining options
Breakfast
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities
Restroom
Wi-Fi

Atmosphere
Casual

Crowd
Groups

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Free parking lot
Free street parking

Pets
Dogs allowed outside

Chick-fil-A Photos

Chick-fil-A Location

Chick-fil-A

Arizona Maricopa County Phoenix Central City East Taylor Street

120 E Taylor St, Phoenix, AZ 85004, USA

Chick-fil-A Reviews

An average rating of ★3.8 from 613 user reviews.

lunchcampuscollegenuggetsstudentsgift cardslemonadewaffle friesspicy chicken sandwichbiscuit

★ 5★ 4★ 3★ 2★ 1

I had an excellent experience at Chick-fil-A! The service was quick and the staff were incredibly friendly, making the whole experience feel welcoming. The food was fresh and hot—just how I like it! The chicken sandwich was perfectly crispy and juicy, and the waffle fries were delicious as always. I also loved the lemonade —it was refreshing. Overall, great food, great service, and a consistently solid choice whenever you’re craving something tasty and satisfying. I’ll definitely be back!
January 24 · Uchizi Phakati
The food was as wonderful as any other location.It was extremely busy, being at the lunch hour of ASU. It was by far the longest wait I've ever had at a Chick-fil-A, but they had good attitudes and were working diligently to try to keep up. That makes the difference; that they seem to care.Next time I'm back in town, I'd stop again, hopefully not at lunch hour.
October 09 · DJNJD 6
My first and most likely only time trying Chick-fil-A. Was in town for the ASHRAE conference and wanted to try the place as I have always heard good things about it. I was very disappointed. I ordered the grilled chicken menu. The chicken was dry and rubbery. The lettuce was wilted and looked like it was spoiling as it had spots on it. The fries were the only thing that saved this meal. They were really great. The service was so unfriendly. No hello, no thank you. no goodbye or anything. The place was a mess. All the tables were dirty and had not been cleaned. Given that the place is right next to ASU, I would have thought there would be better service and food.
June 30 · S D
The breakfast sausage, egg, and cheese biscuit was good. Friendly and fast service.
May 30 · Jerrod Bonacci
+ General Operation+ Clean+ Spacious+ Self-Serve Kiosks+ Free Refills- Wait TimeThey are really good at appealing to their student population. They gave us all free refills and served with kindness.The food took awhile to get to us but otherwise was a great experience.
August 11 · Aaron Sibs