Panda Express Introduce
Panda Express at 5010 W Baseline Rd in Laveen Village, Arizona, represents a highly recognizable fixture in the landscape of American-Chinese fast-casual dining. Known nationally and cherished locally for its signature "Wok Smart" approach to preparing bold, flavorful dishes, this location serves as a reliable destination for a quick, satisfying meal for residents and visitors throughout the Phoenix metro area. As a combination Chinese Restaurant and Fast Food Restaurant, it provides a unique balance of familiar Chinese-inspired flavors delivered with speed and convenience.
The restaurant’s concept revolves around a buffet-style service model where customers can customize their meals quickly, choosing from a variety of sides and entrées. The Original Orange Chicken is, without a doubt, the flagship offering—a dish that has earned a massive following for its perfect balance of sweet, spicy, and tangy flavors. Other crowd-pleasers like String Bean Chicken Breast, Broccoli Beef, Beijing Beef, and Honey Sesame Chicken Breast ensure a diverse selection for repeat visits. This Laveen Village location is popular for both lunch and dinner, making it an ideal stop for solo dining, family meals, or grabbing a quick bite during a busy Arizona day. The atmosphere is casual and often described as trendy, designed to accommodate a diverse crowd including locals, groups, and tourists.
While the business aims for "Fast service," it is important for local users to note the reality of a busy fast-casual operation. Customer feedback has highlighted instances where the drive-thru and order fulfillment processes experience significant delays, sometimes taking 18 to 20 minutes due to popular items like Orange Chicken being restocked, or due to order inaccuracies. This suggests that while Panda Express remains a default choice for quick food, patrons should be prepared for potential wait times and are encouraged to double-check their order before leaving, particularly during peak hours. Transparency about service expectations, especially for the popular drive-thru, is crucial for improving the customer experience moving forward.
This Panda Express location is situated on a major thoroughfare in the Laveen Village area of Phoenix, making it highly visible and easily accessible to those living and working in the area.
Address: 5010 W Baseline Rd, Laveen Village, AZ 85339, USA
The restaurant provides comprehensive accessibility features, ensuring a comfortable experience for all guests:
- Wheelchair accessible entrance and seating options are available for dine-in patrons.
- Wheelchair accessible parking lot with designated spaces is provided for easy access to the entrance.
- A wheelchair accessible restroom is available on-site, enhancing the convenience for all customers.
For motorists, parking is ample and convenient:
- Free parking lot directly adjacent to the restaurant, simplifying the process for dine-in and quick takeout.
- Availability of free street parking, offering additional options during high-traffic times.
The location’s convenience, combined with the multiple accessibility measures, positions it as a highly functional and welcoming fast-casual choice in the Laveen Village community.
The Laveen Village Panda Express offers a multi-faceted service model designed for maximum customer choice and speed, despite noted operational challenges in speed. The primary services include:
- Drive-through: A highly convenient option for ordering and pickup without leaving your vehicle, though customers should factor in potential wait times during busy periods.
- Takeout: Quick counter service for picking up orders to enjoy at home or on the go.
- Dine-in: Casual seating is available within a comfortable, trendy atmosphere, perfect for a relaxed lunch or dinner.
- Catering: Specializing in large-format Family Meals and Party Trays for events, office meetings, and larger gatherings, offering crowd-pleasing options like the 5-Person Family Meal.
- Kids' Menu (Panda Cub Meals): Provides balanced, kid-friendly meal options, complete with high chairs for families dining in.
- Payment Options: Accepts a wide array of payment methods for customer convenience, including Credit cards, Debit cards, and NFC mobile payments.
- Pet-Friendly Areas: Dogs are allowed outside, catering to customers traveling with their pets who wish to dine on a potential patio or common area.
Panda Express’s menu highlights are centered on classic American-Chinese dishes and customizable meal formats designed for value and speed. The Laveen Village location features these crowd-pleasing selections:
- The Original Orange Chicken: The most popular dish and the defining highlight, featuring crispy chicken tossed in a signature sweet and tangy glaze.
- Wok-Fired Entrées: A variety of other highly sought-after entrées, including Black Pepper Sirloin Steak, Broccoli Beef, String Bean Chicken Breast, Kung Pao Chicken, and Honey Sesame Chicken Breast.
- Customizable Meals: Patrons can select a Bowl (1 side, 1 entrée), Plate (1 side, 2 entrées), or the Bigger Plate (1 side, 3 entrées, priced at $11.60), allowing for maximum personalization.
- Appetizers and Small Plates: Quick bites like Chicken Egg Rolls, Veggie Spring Rolls, and Cream Cheese Rangoons are available, perfect for adding to a meal or enjoying alone.
- Panda Crafted Beverages: The drink menu extends beyond standard Fountain and Iced Tea ($2.20) options to include unique, refreshing flavors like the Panda Crafted line.
- Family-Sized Options: Offering Family Meals for convenient bulk ordering, making it simple to feed groups for lunch or dinner.
- Accessibility of Offerings: Provides quick-service comfort food that is available as a quick bite or small plates, catering to various appetites and time constraints.
For questions about menu items, to place a phone order, or for catering inquiries for your next Arizona event, please use the following contact details for the Laveen Village location:
Address: 5010 W Baseline Rd, Laveen Village, AZ 85339, USA
Phone: (602) 237-1981
For Arizona users, this Panda Express location is worth choosing primarily for the consistency and accessibility of its famous American-Chinese cuisine. When time is of the essence and a craving for a specific, beloved comfort food like The Original Orange Chicken strikes, Panda Express is a reliable go-to. The extensive menu variety, which includes premium options like Black Pepper Sirloin Steak and healthier "Wok Smart" choices, ensures there is a satisfying meal for almost any preference or dietary goal.
The restaurant is especially valuable for families and groups due to its dedicated Panda Cub Meal for children, its highly casual atmosphere, and the convenience of Family Meal options. Furthermore, the commitment to modern convenience is evident in the acceptance of all major payment methods, including NFC mobile payment, and the provision of both a drive-thru and dine-in service. While potential service delays in the drive-thru have been noted by customers—an issue the local management is expected to address for better efficiency—the core product quality, wide accessibility, and great options for a quick, flavorful meal still make the Panda Express at 5010 W Baseline Rd a default and popular choice in Laveen Village.
Panda Express Food & drink
Pick A Meal
- Bigger Plate $11.60
- Family Meal
Entree Choices
- The Original Orange Chicken
- String Bean Chicken Breast
- Broccoli Beef
- Beijing Beef
- Honey Sesame Chicken Breast
- Kung Pao Chicken
- Black Pepper Sirloin Steak
Drinks
- Fountain
- Iced Tea $2.20
- Panda Crafted
- Bottled Beverages
More Choices
- Chicken Egg Roll
- Veggie Spring Rolls
- Cream Cheese Rangoons
A La Carte Boxes
- Entrees
Panda Express Details
Service options
- Drive-through
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Quick bite
- Small plates
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- Groups
- Locals
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Pets
- Dogs allowed outside
Panda Express Photos










Panda Express Location
Panda Express
5010 W Baseline Rd, Laveen Village, AZ 85339, USA
Panda Express Reviews
drive thruorange chickenchow meinbroccoliteriyakiwhite riceemployeeblack pepper chickenwalnutmatter
★ 5★ 4★ 3★ 2★ 1am currently sitting in the drive-thru and have been waiting for a total of 18 minutes. I timed the entire visit, and it took 5 minutes just to have my order taken at the speaker box. After paying for my food, I was told that the delay was due to "waiting on orange chicken."This is not an acceptable level of service. It has now been 20 minutes, and I am still waiting. Given that you have 10 staff members on shift, it is difficult to understand why a relatively straightforward order cannot be processed in a timely manner. I expect a more efficient experience, especially considering the number of employees present and the amount of time that has already passed.Please provide an explanation as to why this delay is happening and what can be done to improve your drive-thru operations moving forward.Thank you for your attention to this matter.
October 07 · Nate FunairThe past several times we ordered at this store, service has been terrible. Gave the wrong products each time. I gave this store one last chance with an online order today and once again disappointed. Messaged order was ready and arrived and still waited 20 minutes. I looked over the order and again it was wrong. Let down once again. Will be taking business to another store further away. Manager on duty wouldn't apologize.
October 09 · Ernest MadridThis was my first time at this location. They did not disappoint. The customer service was good. I ordered the grilled teriyaki chicken and spring rolls. I got plenty of chicken. They were a bit stingy with the rice. The food was delicious. I will return again. I recommend this location.
December 08 · Melissa Woodforlk-WhyteThis used to be our favorite place to eat. Not any more. These last couple months the Orange Chicken is way to HOT and chewy that you cannot eat it. Also the Teriyaki Chicken is burnt all the time now and stringy/tough to chew. It used to be melt in your mouth. Not anymore. The Chowmein is also bad now. No veggies and tastes like rubber bands. My wife used to order every night for 6 months straight until they changed the food. Now she can't even stand it. She says that either they need to get a new chef or they need to go back to the original format. We do not advise going to Panda Express at all anymore.
October 07 · A. VauxI had a great experience at Panda Express! Allison was such great help and great customer service! The food was fresh, hot, and flavorful—especially the Orange Chicken and Beijing Beef, which were both perfectly cooked with just the right amount of sauce. The chow mein was tasty and not too greasy, and everything came out quickly despite the lunchtime rush.The restaurant was clean, bright, and welcoming, with a relaxed atmosphere that made it easy to enjoy my meal. The staff were friendly and efficient, making sure the line kept moving while still being polite and helpful. Definitely a great spot for a quick and satisfying meal—I’ll be back soon!
May 08 · jeremy Benitez
More Best Restaurants Near Me
Carlu2019s Jr.3.0 (799 reviews)5040 W Baseline Rd, Laveen Village, AZ 85339, USA
Jimmy John's4.0 (367 reviews)4920 W Baseline Rd #111, Laveen Village, AZ 85339, USA
Don Taco Tacos and Breakfast4.0 (207 reviews)4920 W Baseline Rd, Laveen Village, AZ 85339, USA
SMOAKIE KITCHEN BBQ4.0 (627 reviews)5020 W Baseline Rd #115, Laveen Village, AZ 85339, USA
Native Grill & Wings3.0 (1334 reviews)5020 W Baseline Rd, Laveen Village, AZ 85339, USA
Taco Bell3.0 (700 reviews)7233 S 51st Dr, Laveen Village, AZ 85339, USA
Habit Burger & Grill3.0 (392 reviews)4902 W Baseline Rd, Laveen Village, AZ 85339, USA
Papa Johns Pizza3.0 (263 reviews)5045 W Baseline Rd #130, Laveen Village, AZ 85339, USA
Wingstop3.0 (440 reviews)5130 W Baseline Rd #106, Laveen Village, AZ 85339, USA
Chipotle Mexican Grill3.0 (744 reviews)5130 W Baseline Rd, Laveen Village, AZ 85339, USA
El Gran Taquito Mexican Grill4.0 (479 reviews)5130 W Baseline Rd #109, Laveen Village, AZ 85339, USA
Peter Piper Pizza4.0 (1709 reviews)5135 W Baseline Rd, Laveen Village, AZ 85339, USA
Categories
Top Visited Sites
Progress Wine4.0 (13 reviews)
Raising Cane's Chicken Fingers4.0 (1062 reviews)
Tha Jones Enterprise0.0 (0 reviews)
Pizza Patrón West Thomas Road4.0 (346 reviews)
Craft 64 Scottsdale4.0 (1528 reviews)
Peter Piper Pizza4.0 (1494 reviews)Trending Dining Discoveries Posts
Where to Find the Best BBQ Ribs in Texas
Why You Should Try the Best Mediterranean Cuisine Restaurants in San Diego
A Foodie’s Guide to the Best Brunch Spots in San Francisco
How to Enjoy Dining Alone at a Restaurant: Tips for a Solo Experience
Why You Should Try the Best Poke Bowls in Your City: A Flavorful Experience
The Best Places for a Romantic Dinner in Miami: Top Spots for an Unforgettable Date Night
