Dairy Queen Grill & Chill Phoenix: Burgers, Blizzards, and Value Meals on W Thomas Rd

Dairy Queen Grill & Chill Introduce

The Dairy Queen Grill & Chill on West Thomas Road in Phoenix, Arizona, is a classic American fast-food destination, perfectly blending savory grill items with its world-famous array of frozen treats. For decades, the DQ brand has been a staple in communities across the country, and this Phoenix location continues that tradition by serving both quick, satisfying meals and iconic desserts. Whether you are craving the heat of a FlameThrower® Signature Stackburger or the chill of an upside-down Blizzard® Treat, this establishment offers a dual menu designed to satisfy any time of day.

This location is highly popular among local users for both lunch and dinner, as well as for those looking for a quick and convenient option for solo dining. The menu is structured to offer great value, prominently featuring the $7 Meal Deals, which make a full meal—including a 1/3 lb. Double with Cheese Burger or a 3-Pc. Chicken Strip Basket—both affordable and efficient. Beyond the grill, the ice cream shop side of the business shines, with a vast selection of famous frozen delights, including the signature Blizzard® Treats like the Oreo® and Reese's® Peanut Butter Cup, as well as classic treats like the Buster Bar® and Dilly® Bar.

While the convenience of drive-through and quick service is a major draw, patrons should be aware that, as noted by some local reviewers, the actual dine-in seating area may be limited or unavailable. Customers have often praised the cleanliness and decoration of the store and found the service to be fast and friendly. It is an ideal spot in West Phoenix for a quick, casual, and family-friendly food or treat stop.

However, it is important to acknowledge that this specific location has been the subject of serious customer feedback regarding service issues. One publicly shared review detailed a deeply disappointing and upsetting experience involving an employee taking a dessert away from a child and the accompanying lack of professionalism, with the customer feeling the incident was racially motivated. While this type of review is not representative of every experience, it is a significant factor in the overall customer interaction history of the location, underscoring the importance of consistently respectful and professional conduct for all guests. The brand’s national reputation relies on ensuring that every person is treated with dignity and fairness.

Location and Accessibility

Dairy Queen Grill & Chill is strategically situated on West Thomas Road in Phoenix, making it easily accessible for commuters and local residents in the surrounding neighborhoods.

Address: 5105 W Thomas Rd, Phoenix, AZ 85031, USA

The restaurant provides strong support for accessibility and convenience, making it a stress-free stop for all customers in the Arizona area.

Key Accessibility and Parking Features:

Wheelchair accessible entrance, ensuring easy entry and exit from the facility.
Wheelchair accessible parking lot, designated spots for patrons requiring close proximity to the entrance.
Wheelchair accessible restroom, maintained for customer convenience.
Parking is abundant, with both a free parking lot on-site and free street parking nearby.

Services Offered

This Dairy Queen Grill & Chill location offers a wide range of services to suit the fast-paced lives of Phoenix residents, ensuring quick access to both hot food and cold treats.

Drive-through: A key feature for speed and convenience, allowing customers to place and pick up orders without leaving their vehicles.
Delivery: Full menu delivery options are available, ensuring that famous burgers, chicken strips, and Blizzard® Treats can be enjoyed at home or the office.
Takeout: Customers can place orders in-store for quick takeaway.
Dine-in: The option is available for patrons who wish to eat inside, though seating may be limited. The atmosphere is casual and family-friendly.
Payment Options: Accepts Credit cards, Debit cards, and NFC mobile payments for fast and secure transactions.
Onsite Services: Offers a kids' menu, and the atmosphere is good for kids, accommodating the needs of local families.

Features / Highlights

The unique appeal of the Dairy Queen Grill & Chill lies in its ability to master both the "Grill" and the "Chill" aspects of its menu.

Legendary Blizzard® Treats: The signature frozen dessert is a top highlight, available in many popular varieties like Choco Brownie Extreme, Turtle Pecan Cluster, and M&M’S® Milk Chocolate Candies.
Signature Stackburgers: The restaurant features a line of premium burgers, including the bacon-laden Backyard Bacon Ranch and the spicy FlameThrower®, offering a step up from typical fast-food fare.
Great Value Meal Deals: The $7 Meal Deals offer a cost-effective way to get a full meal, including a main item, fries, and a drink, appealing directly to budget-conscious local diners.
Full Fast Food Menu: Beyond burgers, the menu includes popular items like Chicken Strip Baskets, Chili Cheese Dogs, Cheese Curds, and Soft Pretzel Sticks with Zesty Queso, ensuring wide appeal.
Customizable Cakes: Offers a variety of Blizzard® Cakes and classic DQ® cakes in different sizes, perfect for last-minute party planning in the Phoenix area.
Speed and Convenience: The combination of a dedicated drive-through and fast service makes it an extremely efficient option for lunch and dinner.
Treat and Meal Versatility: Satisfies cravings for a quick bite, a full hot meal, a dessert, or even a coffee or MooLatté®, all in one stop.

Contact Information

To inquire about the menu, check on the status of a delivery, or place a large cake order, customers can contact the Phoenix location directly.

Address: 5105 W Thomas Rd, Phoenix, AZ 85031, USA
Phone: (602) 612-4253

What is worth choosing

For residents in the Arizona region, choosing the Dairy Queen Grill & Chill on West Thomas Road is primarily about convenience, value, and the unique combination of hot, savory meals and legendary cold treats. It is one of the few places where you can grab a hot, fresh Bacon Two Cheese Deluxe Signature Stackburger and immediately follow it up with a creamy Peanut Buster® Parfait—all without leaving your car via the drive-through.

The $7 Meal Deals are particularly worth choosing for budget-conscious families, students, and workers needing a quick, filling lunch or dinner. The food is noted to be "hot and fresh," which is a crucial differentiator in the competitive fast-food market. Furthermore, for celebrations, the availability of Blizzard® Cakes provides a convenient, crowd-pleasing dessert option that is a fun local staple. You are choosing a place with the infrastructure for high efficiency—drive-through, delivery, and multiple payment options—designed for the pace of life in the Phoenix metro area.

However, potential customers should also weigh the importance of customer service against the convenience. While many enjoy fast and friendly service, the documented negative incident concerning unprofessional and racially insensitive behavior is a factor that consumers must consider. A choice here is also a hope that management has taken corrective steps to ensure the experience for every customer, regardless of background, is positive, welcoming, and aligns with the professional standards expected of a national chain. Ultimately, the Dairy Queen Grill & Chill offers a compelling menu and unmatched dessert experience, making it a top choice for a sweet indulgence and a reliable, high-value fast-food meal.

Dairy Queen Grill & Chill Menu

Meal Deals
1/3 lb. Double with Cheese Burger $7 Meal Deal
100% all-beef patty topped with melted American cheese, pickles, ketchup and mustard served on a toasted light and airy bun. Meal served with fries, a 21 oz. drink and a small sundae - all for just $7!! Only available at participating DQ locations...
3-Pc. Chicken Strip $7 Meal Deal
100% all-tenderloin white meat chicken strips served with your choice of dipping sauce. Meal served with fries, a 21 oz. drink and a sundae - all for just $7! Only available at participating DQ locations. NOT SOLD IN TEXAS. Prices may vary in AK...

Blizzard® Treats
Butterfinger® Blizzard® Treat
Butterfinger® candy pieces blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Choco Brownie Extreme Blizzard® Treat
Chewy brownie pieces, choco chunks and cocoa fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Chocolate Chip Cookie Dough Blizzard® Treat
Chocolate chip cookie dough and rich fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Heath® Blizzard® Treat
Heath® candy pieces and fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
M&M’S® Milk Chocolate Candies Blizzard® Treat
M&M's® candy pieces and chocolaty topping blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Oreo® Blizzard® Treat
OREO® cookie pieces blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Reese's® Peanut Butter Cup Blizzard® Treat
Milk Chocolate Reese’s® Peanut Butter Cups® blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Snickers® Blizzard Treat
Snickers® pieces and chocolaty topping blended with our world-famous vanilla soft serve to Blizzard® perfection
Turtle Pecan Cluster Blizzard® Treat
Pecan pieces, chocolaty shavings and rich caramel blended with creamy DQ® vanilla soft serve to Blizzard® perfection

Burgers & Sandwiches
Backyard Bacon Ranch Signature Stackburger
Backyard Bacon Ranch Signature Stackburger: 1/3 lb*. double featuring 100% seasoned real beef patties, topped with House-Made Hidden Valley Ranch dressing, Honey BBQ sauce, crispy golden onion rings, applewood smoked bacon, two slices of perfectly...
Bacon Two Cheese Deluxe Signature Stackburger
The Bacon Two Cheese Deluxe 1/3 lb.* double Signature Stackburger features two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce, pickles, ketchup, an...
Two Cheese Deluxe Stackburger
The Two Cheese Deluxe 1/3 lb.* double Signature Stackburger has two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun. ...
FlameThrower® Signature Stackburger
The FlameThrower® 1/3 lb*. double Signature Stackburger is packed with flavor: two 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack,** jalapeno bacon, tomato and lettuce on a soft and toasted...
Original Cheeseburger Signature Stackburger
The Original Cheeseburger 1/3 lb* double Signature Stackburger features two 100% seasoned real beef patties, topped with perfectly melted Sharp American**, pickles, ketchup and mustard served on a soft and toasted bun. Talk about an instant classi...
Cheeseburger
Chili Cheese Dog
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog.
Original Chicken Strip Sandwich
A crispy chicken fillet topped with crisp chopped lettuce, thick-cut tomato and mayo served on a warm toasted bun.
Spicy Chicken Strip Sandwich
A grilled seasoned chicken fillet topped with crisp chopped lettuce, thick-cut tomato and mayo served on a warm toasted bun.
Hamburger
One 100% beef patty topped with pickles, ketchup and mustard served on a warm toasted bun.
Hot Dog
No one does hot dogs better than your local DQ® restaurant! Order them any way you want: plain or with cheese

Cakes
10" Blizzard® Cake
Your favorite Blizzard® Treat flavors layered with vanilla soft serve and our irresistible fudge crunch. Available in OREO® Cookie, Cookie Dough, REESES® Peanut Butter Cup, Choco Brownie Extreme - available flavors vary by location. 8" round cake ...
8" Blizzard® Cake
Your favorite Blizzard® Treat flavors layered with vanilla soft serve and our irresistible fudge crunch. Available in OREO® Cookie, Cookie Dough, REESES® Peanut Butter Cup, Choco Brownie Extreme - available flavors vary by location. 8" round cake ...
DQ® 10" Round Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ® Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. 10 inch roun...
DQ® 8" Round Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ® Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. 8 inch roun...
DQ® Sheet Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ®Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. Serves approx...

Chicken Baskets
4-pc. Chicken Strip Basket
A DQ® signature, 4 pieces of 100% all-tenderloin white meat chicken strips are served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.
6-pc. Chicken Strip Basket
A DQ® signature, 6 pieces of 100% all-tenderloin white meat chicken strips are served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.

Classic Treats
Banana Split
Our Banana Split Royal Treat® is made with delicious, creamy DQ® vanilla soft serve nestled between sweet banana slices and covered in luscious strawberry, pineapple, chocolate and whipped toppings.
Brownie and OREO® Cupfection
Cold, creamy DQ® vanilla soft serve, topped with a Triple Chocolate Brownie, Oreo cookie pieces, rich chocolate sauce and marshmallow topping.
Buster Bar®
Experience layer after layer of chocolate fudge, peanuts and DQ® soft serve dipped in luscious, chocolate-flavored coating.
Dilly® Bar
A DQ® classic! Soft serve with a delicious coating of chocolate, cherry or butterscotch. Flavors available vary by location.
Dipped DQ® Cone
Our famous original cone dipped in a crunchy chocolate, butterscotch, orange dreamsicle or cherry coating. Dip flavors available vary by location.
DQ® Cone
Our original world-famous soft serve cone, truly a classic!
DQ® Sandwich
Bite into a DQ® sandwich and taste the sensation of cool DQ soft serve nestled between two chocolate flavored wafers.
Peanut Buster® Parfait
Our Peanut Buster® Parfait Royal Treat® has loads of peanuts, mounds of creamy, smooth DQ® vanilla soft serve and tons of rich hot fudge layered high for one tempting treat.
Sundaes
For over 70 years DQ® has been known for its great sundaes made from our world-famous DQ® soft serve. Topped off with your choice of delicious topping: Chocolate, Hot Fudge, Strawberry, Caramel, Peanut Butter, Pineapple, Summer Berry or Midnight F...

Drinks
Caramel MooLatté®
Coffee and caramel blended with creamy DQ® vanilla soft serve and ice, garnished with whipped topping and caramel drizzle.
Misty® Slush
A cool and refreshing slushy drink available in Cherry, Grape, Lemon Lime, Blue Raspberry and Strawberry Kiwi.
Mocha MooLatté®
Coffee and rich fudge blended with creamy DQ® vanilla soft serve and ice, and garnished with whipped topping and a chocolaty drizzle.
Shakes & Malts
We hand-blend our signature soft serve until it's velvety thick and delicious. Next, we crown it with a swirl of whipped topping, of course. Sip for yourself and you'll know why our milkshakes and malts are #1. Available in Chocolate, Hot Fudge, P...
Soft Drinks
Enjoy a refreshing fountain drink with your food or treat! Flavors vary by location.
Vanilla MooLatté®
Coffee and vanilla syrup blended with creamy DQ® vanilla soft serve and ice, garnished with whipped topping.

Kids Meals
2-pc. Chicken Strips Kids Meal
A DQ® signature, 2-pieces of 100% all-tenderloin white meat chicken strips are served with your choice of dipping sauce. Served with milk and your choice of side: applesauce, kid's fries or a banana.
Hamburger Kids Meal
One 100% beef patty, pickles, ketchup and mustard served on a warm toasted bun. Served with milk and your choice of side: applesauce, kid's fries or a banana.
Hot Dog Kids Meal
No one does hot-dogs better than your local DQ® restaurant! Order them any way you want: plain or with cheese. Served with milk and your choice of side: applesauce, kid's fries or a banana.

Snacks & Sides
Cheese Curds
Poppable pieces of cheese, battered and fried until warm, melty, and crisp.
Fries
Hot, crisp and tasty! DQ® fries are a great addition to any order!
Onion Rings
Hot, crisp and tasty! DQ® golden onion rings are a great addition to any order!
Soft Pretzel Sticks with Zesty Queso
Soft pretzel sticks, served hot from the oven, topped with salt and served with warm zesty queso dipping sauce. Available at participating DQ® locations.

Dairy Queen Grill & Chill Details

Service options
Delivery
Drive-through
Onsite services
Takeout
Dine-in

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Offerings
Coffee
Quick bite

Dining options
Lunch
Dinner
Dessert
Table service

Amenities
Restroom

Atmosphere
Casual

Crowd
Family-friendly

Payments
Credit cards
Debit cards
NFC mobile payments

Children
Good for kids
Kids' menu

Parking
Free parking lot
Free street parking
Parking

Dairy Queen Grill & Chill Photos

Dairy Queen Grill & Chill Location

Dairy Queen Grill & Chill

Arizona Maricopa County Phoenix Maryvale Village West Thomas Road

5105 W Thomas Rd, Phoenix, AZ 85031, USA

Dairy Queen Grill & Chill Reviews

An average rating of ★3.2 from 163 user reviews.

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★ 5★ 4★ 3★ 2★ 1

The service was fast and friendly. The food i got was hot and fresh. There just no where to sit and dine in so be aware of that. But the store is clean and nicely decorated every time I’m in
October 16 · Gladis Cantabrana
I’m deeply disappointed by the treatment my daughter and I received at this Dairy Queen location. Not only was the customer service shockingly poor, but an employee took a sundae away from my daughter—a child—without justification. The lack of professionalism was appalling, and the incident felt racially motivated.I never expected this kind of behavior from a national fast food chain. It was humiliating, hurtful, and completely unacceptable. No child should be treated this way, and no parent should have to witness it.I urge Dairy Queen headquarters to investigate this location thoroughly. If this is how they treat families of color, then this place has no business operating under the Dairy Queen name.I will never forget this incident—and I will never return.
August 05 · Miss Garrison
My family and I decided to try three of the new summer Blizzard flavors. I got the Peach Cobbler Blizzard, my Darling Bride got the Peanut Butter Cookie Dough with a little chocolate dipping sauce, and my Beyond Amazing son got the Ultimate Cookie Blizzard. I of course had to charge shipping and handling charges so I had me a taste of theirs. As far as we're concerned, Dairy Queen did an amazing job with the aforementioned flavors. Thank you for the great flavors and the five star service I received today.
May 04 · Robert Abbott
I just went to jack in the box.thursday oct 9.2025 . One lady working ,taking 0 orders. I stood out there from 3.15pm till 3.25pm wth? Why are you closed?Im very concerned about the food places around me.
October 09 · DJMARIOE
So far every time I have come here, the food has been great, the people have been amazing and the service was wonderful. Today I came through for a usual couple of items and as per normal it was on point. Many kudos to the hard working crew, now I know this seems simple but I asked for a plain burger patty, a lot of places for some reason can't figure this out along with no ice in my drink. Never a problem here they even spotted me a pup cup for my dog which I highly appreciate. Keep up the good work.
May 15 · Daniel Daschke