Jack in the Box Introduce
For decades, Jack in the Box has been a cornerstone of the fast-food landscape in the Valley, reliably catering to the cravings of Phoenix residents at any time of day or night. The location at 3545 E Thomas Rd stands as a primary destination for quick, diverse, and affordable meals, combining the classic offerings of an American hamburger chain with unexpected items like tacos, egg rolls, and a full, all-day breakfast menu. This versatility is what makes it a local favorite, whether you're starting your day with a Breakfast Jack, grabbing a quick lunch, or satisfying that inevitable late-night hunger.
The concept of Jack in the Box is built around choice and convenience. It's not just a burger joint; it is a multi-category fast-food restaurant offering everything from chicken sandwiches and the Homestyle Ranch Chicken Club to Mexican-inspired food like the Chicken Fajita Pita and its famously budget-friendly two tacos. This unique menu mix ensures there is something for every taste, time of day, and dietary preference for families, groups, and solo diners across the Phoenix metro area.
A key appeal of this particular fast-food brand for the Arizona community, known for its busy schedules and extreme heat, is the commitment to various service options—specifically the drive-through, which is often crucial for rapid service, and robust delivery options for ultimate convenience at home or work.
Location and Accessibility
The Jack in the Box location we are focusing on is strategically placed for easy access in a central part of Phoenix. The address is:
Address: 3545 E Thomas Rd, Phoenix, AZ 85018, USA
Situated on East Thomas Road, a significant east-west artery, this location is easily reachable for residents and commuters traveling through the area. Its proximity to the Arcadia and Biltmore areas, as well as several large residential and business complexes, ensures it’s a high-traffic, known point of interest.
Accessibility is a key priority for this location, especially for the high volume of customers who rely on quick service:
- Parking: The restaurant offers a dedicated free parking lot, supplemented by the potential for free street parking nearby, making it hassle-free for dine-in or curbside pickup customers.
- Drive-Through: The drive-through window is the primary mode of service for many customers, especially during the extreme Arizona heat or late-night hours. However, patrons should note that while the drive-through is typically operational for extended hours (sometimes 24 hours or until 4 AM according to various listings), recent customer feedback suggests that the interior dining area may close earlier than posted times, particularly around 11:00 PM, and in some instances, the drive-through operation can be inconsistent, leading to potential frustration for late-night mobile orders. It is advisable to utilize the drive-through for guaranteed late-night service.
- Physical Accessibility: The facility is designed to be fully accessible, including a wheelchair accessible entrance, parking lot, restroom, and seating, accommodating all members of the community.
Services Offered
Jack in the Box on Thomas Rd provides a wide range of services to maximize convenience for the Phoenix clientele:
- All-Day Dining: The restaurant serves breakfast, lunch, and dinner, utilizing a counter service model for quick transactions.
- All-Day Breakfast: This is a major highlight, as the full breakfast menu—featuring classics like the BREAKFAST JACK®, Supreme Sourdough, and various Croissant sandwiches—is available at all hours.
- Drive-Through Service: A core offering for speed and convenience, essential for Phoenix drivers.
- Delivery and No-Contact Delivery: Orders can be placed through third-party platforms for delivery, including a no-contact option, ideal for both safety and convenience.
- Curbside Pickup: Customers can order ahead and have their food delivered directly to their vehicle.
- Takeout: All items are available for standard in-person takeout.
- High Chairs & Kids’ Menu: The venue is family-friendly, offering high chairs and a dedicated Kids' Menu to make dining out with children easier.
Features / Highlights
The Jack in the Box experience is defined by several standout features and menu highlights that draw in local Phoenix crowds:
- The Munchie Meal: Available late at night (typically starting at 9 PM and running until 5 AM or closing), this customizable combo allows users to Build Your Own Munchie Meal, featuring a main entrée (like the Ultimate Cheeseburger or Cluck Sandwich), two famous tacos, Halfsie fries (a mix of Seasoned Curly Fries and French Fries), and a drink. This is the chain's ultimate late-night food offering.
- Iconic & Unique Menu Items: Beyond standard fast-food fare, Jack in the Box is famous for proprietary items such as the Sourdough Jack®, the Seasoned Curly Fries, the Jumbo Egg Rolls, and the unexpectedly popular two Tacos. The dessert menu is also a feature, offering Mini Churros and the decadent Chocolate Overload™ CAKE.
- All-Day Breakfast Menu: The availability of the entire breakfast menu, including the Extreme Sausage® Sandwich and Supreme Croissant, around the clock is a significant draw, especially for shift workers and early risers.
- Active Military Discounts: The restaurant proudly offers discounts to active military personnel, recognizing and supporting the service of local Arizona military families and individuals.
- Beverage Variety: The menu features a strong coffee offering alongside a variety of shakes (Oreo®, Chocolate, Vanilla, Strawberry) and other fountain drinks, catering to different refreshment needs.
- Extended Operating Hours: The promise of late-night food, often advertised as running until 4:00 AM or even 24 hours, is a critical service for Phoenix's night-owl population, offering a quick bite when most other kitchens are closed.
Contact Information
For quick reference regarding the Jack in the Box location on East Thomas Road, use the following details:
- Address: 3545 E Thomas Rd, Phoenix, AZ 85018, USA
- Phone Number: (602) 956-3020
For up-to-the-minute operating hours, especially for the late-night window, calling ahead or checking the drive-through for operational status is highly recommended, as recent customer feedback indicates potential discrepancies between advertised and actual service availability during the late-night hours.
What is Worth Choosing Jack in the Box?
For a local Phoenix resident, Jack in the Box is worth choosing for three compelling reasons: the unbeatable late-night menu, the iconic tacos, and the convenience of all-day breakfast.
Firstly, while some fast-food chains scale down late at night, Jack in the Box leans into it. The Munchie Meal is a uniquely indulgent, highly customizable, and affordable option designed specifically for those late-hour hunger pangs, providing the perfect solution when you need quick comfort food after 9 PM. The ability to grab a combination of burgers, tacos, and curly fries in one box is a signature convenience that few competitors match.
Secondly, the restaurant’s diverse menu allows you to mix and match American classics with items from other cuisines, most famously its highly addictive, uniquely seasoned two tacos. These low-priced staples are a cult favorite in Arizona and a perfect budget-friendly add-on to any meal.
Finally, the guarantee of all-day breakfast means you can satisfy a craving for a Bacon Breakfast Jack® or the ULTIMATE BREAKFAST SANDWICH at 3 PM or 3 AM. This all-encompassing availability eliminates the time restrictions common at other chains. Despite isolated customer service issues related to late-night hours and water service—which are important factors to consider—the menu variety, value, and commitment to the late-night drive-through business make this Jack in the Box an indispensable choice for fast, convenient, and truly varied fast-food in the heart of Phoenix.
Jack in the Box Vibe
Burgers
- Classic Buttery Jack®
Melted garlic herb butter on 100% beef seasoned as it grills with melty Swiss cheese, lettuce, tomato, ketchup & mayo on signature brioche. Insanely good.
- Bacon & Swiss Buttery Jack®
Melted garlic herb butter on 100% beef seasoned as it grills, hickory smoked bacon, melty Swiss cheese & creamy bacon mayo on toasted signature brioche.
- Double Jack®
2x 100% beef seasoned as it grills, 2 slices of melty American cheese, tomatoes, lettuce, pickles, onions, ketchup, mustard & mayo on a buttery bakery bun.
- Ultimate Cheeseburger™
2x the 100% beef seasoned as it grills, melty American & Swiss style cheeses, ketchup, mustard & mayo on a toasted buttery bakery bun. For ultimate yum.
- Bacon Ultimate Cheeseburger™
2x 100% beef seasoned as it grills, hickory smoked bacon, melty American & Swiss style cheeses, ketchup, mustard & mayo on a buttery bakery bun.
- Sourdough Jack®
100% beef seasoned as it grills, hickory smoked bacon, tomato, melty Swiss style cheese, mayo & ketchup on toasted sourdough bread. Drool worthy.
- Jumbo Jack® Cheeseburger
100% beef seasoned as it grills, 2 slices of melty American cheese, lettuce, tomato, pickle, onions, ketchup & mayo on a buttery bakery bun.
- Jumbo Jack®
100% beef seasoned as it grills, lettuce, tomato, pickles, onions, ketchup & mayo on a buttery bakery bun. *Jumbo isn't one of those ironic nicknames.
- Jr. Jumbo Jack® Cheeseburger
100% beef seasoned as it grills, topped with American cheese, tomato, pickle, lettuce, onions, ketchup & mayo. Anywhere else this Jr. Jack would be senior.
- Jr. Jumbo Jack®
100% beef seasoned as it grills, tomato, pickle, lettuce, onions, ketchup & mayo. Don't let the 'Jr.' fool you. It packs a wallop.
- Jr. Bacon Cheeseburger
100% beef seasoned as it grills, hickory smoked bacon, melty American cheese, ketchup & mayo. Just don't call this burger 'junior' to its face.
Chicken
- Jack's Spicy Chicken®
100% all white meat spicy crispy chicken fillet with tomato, lettuce & mayo on a toasted buttery bakery bun. It's silly how delicious this is. Really.
- Jack's Spicy Chicken® w/ Cheese
100% all white meat spicy crispy chicken fillet with melty Swiss style cheese, tomato, lettuce & mayo on a toasted buttery bakery bun. Yes, please.
- Homestyle Ranch Chicken Club
100% all-white meat crispy chicken fillet with melty Swiss style cheese, hickory smoked bacon, lettuce, tomato & buttermilk ranch on a toasted brioche bun.
- Cluck Sandwich
100% all-white meat crispy chicken fillet with pickles & Jack’s Good Good Sauce on a toasted brioche bun. There's nothing not awesome about this.
- Grilled Chicken Sandwich
A grilled chicken fillet with lettuce, tomatoes & Good Good Sauce all on toasted sourdough bread. It won't last long in your hands.
- Chicken Nuggets (8)
Some days call for strips, others for a sandwich, and others for warm, tender chicken nuggets like these. In other words: we got you.
- Crispy Chicken Strips (5)
Our 100% all-white meat crispy chicken strips are bigger and better than ever. It's what your stomach would order if it could talk.
- Chicken Sandwich
Breaded chicken with lettuce & real mayonnaise on a toasted buttery bakery bun. So simple, so good, it sorta makes you wanna cry.
- Chicken Fajita Pita
Grilled chicken strips, melted shredded cheddar cheese, lettuce, grilled onions & tomato in whole grain pita bread & a side of fire roasted salsa.
- Chicken Teriyaki Bowl
Grilled chicken strips with veggies, white rice & sweet and savory teriyaki sauce. It's like your mouth just won a championship.
- Classic Grilled Jack Wrap
Grilled chicken strips, shredded lettuce, shredded cheddar, pickles, Good Good sauce & buttermilk ranch in a warm tortilla. That’s a good good snack.
- Classic Crispy Jack Wrap
A chicken strip, shredded lettuce, shredded cheddar, pickles, Good Good sauce & buttermilk ranch dressing wrapped up in a warm tortilla. That’s a good good snack.
Fries, & Sides
- Seasoned Curly Fries
Perfectly seasoned, crispy curly fries. The type of item you're supposed to share, but we both know how this is going to go.
- French Fries
Lightly salted, real potatoes fried to crispy perfection and served hot. The absolutely classic, perfect accompaniment to everything else on this menu.
- Onion Rings
Panko breaded and fried to jaw-dropping perfection. You've had onion rings before, you say. But have you really?
- Egg Rolls
Our egg rolls are filled with ground pork, cabbage, celery, carrots, onions & spices, with a side of sweet & sour sauce. You can't go wrong, really.
- Stuffed Jalapenos
Crispy breaded and fried jalapeños, stuffed with oozing melty cheese. Poems will be written about these.
Tacos
- Loaded Tiny Tacos
Crunchy, bite-size Tiny Tacos loaded with cheddar cheese sauce, shredded lettuce & our signature taco sauce. Sometimes you need a lotta little tacos.
- Tiny Tacos
Crunchy, bite-size Tiny Tacos with a side of creamy avocado lime sauce. They're like little love letters to your mouth.
- Tacos (2)
2 crunchy tacos with melty American cheese, shredded lettuce & our signature taco sauce. With tacos this delicious, it's always smart to carry a spare.
All Day Breakfast
- Supreme Sourdough
A freshly cracked egg, hickory smoked bacon, grilled ham & melty American cheese on toasted sourdough bread. And you can get it all day. Like, ALL day.
- Supreme Croissant
A warm buttery croissant stacked with a freshly cracked egg, grilled ham, hickory smoked bacon and melty cheese. Now you know why it's called supreme.
- Sausage Croissant
A freshly cracked egg, grilled sausage & melty American cheese on a warm buttery croissant. A good reason to get out of bed in the morning.
- Meat Lovers Breakfast Burrito
Love meat? Us, too. So we put bacon, sausage & ham into a flour tortilla with scrambled eggs and cheddar cheese, with a side of fire-roasted tomato salsa.
- Loaded Breakfast Sandwich
Freshly cracked eggs, hickory smoked bacon, grilled ham, grilled sausage & melty American cheese on toasted sourdough bread. Boom, loaded.
- Extreme Sausage® Sandwich
2x the grilled sausage, 2x the melty American cheese & a freshly cracked egg on a toasted buttery bakery bun. Your stomach owes you one for this.
- ULTIMATE BREAKFAST SANDWICH
2 freshly cracked eggs, 2 slices of melty American cheese, 2 slices of ham, & bacon on a warm bakery bun. Because 2 is ultimately better than 1.
- Sourdough Breakfast Sandwich
Fried egg, ham, and American and Swiss style cheeses on grilled sourdough bread
- Bacon Breakfast Jack®
Hickory smoked bacon, a freshly cracked egg & melty American cheese on a toasted buttery bakery bun. A masterpiece, if we do say so ourselves.
- Sausage Breakfast Jack®
Grilled sausage, a freshly cracked egg & melty American cheese on a toasted buttery bakery bun. Pretty much the definition of starting the day right.
- BREAKFAST JACK®
Grilled ham, a freshly cracked egg & melty American cheese all on a toasted buttery bakery bun. A masterpiece, if we do say so ourselves.
- HASH BROWNS
No breakfast is complete without golden brown, perfectly crisp, amazingly delicious hashbrown. Remember the hash brown. Always.
- Mini Pancakes w/syrup
Good things come in small, bite-size packages. Like 8 fluffy, golden brown mini pancakes served with syrup.
Late Night
- Build Your Own Munchie Meal
Pick between 1 of 4 different entrees, 2 sides and a drink to create your own Munchie Meal. We believe in the freedom of choice.
Shakes & Desserts
- Oreo® Shake
Classic OREO® cookies pieces make this thick and creamy shake one of the best ways to have your milk and cookies.
- Chocolate Shake
Our thick and creamy shake with chocolate syrup is a timeless classic. Get it before it's gone. Just kidding, it's not going anywhere.
- Vanilla Shake
A thick and creamy vanilla shake. It's old-school cool.
- Strawberry Shake
A thick and creamy shake, blended with strawberry flavors. Worth getting brain freeze over.
- Mini Churros (5)
Bite-sized Mini Churros dusted with cinnamon sugar. Perfect for sharing, with yourself.
- Chocolate Overload™ CAKE
Rich chocolate cake made with cocoa, bittersweet chocolate chips and drizzled with chocolate buttercream icing. It doesn't get more chocolate than this.
- New York Style Cheesecake
Light and creamy New York Style Cheesecake with graham cracker crust.
Jack in the Box Details
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeout
- Dine-in
Highlights
- Active military discounts
- Great coffee
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
- Late-night food
- Quick bite
Dining options
- Breakfast
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Jack in the Box Photos










Jack in the Box Location
Jack in the Box
3545 E Thomas Rd, Phoenix, AZ 85018, USA
Jack in the Box Reviews
tacosdrive thruhomelessbathroomwindowemployeehungrychicken sandwichegg rollscoupon
★ 5★ 4★ 3★ 2★ 1Had to pick up an Uber order (FOR MYSELF), would’ve took maybe 30 seconds but for some reason they have their doors closed early. It says OPEN UNTIL 11 PM. I waved at somebody just for them to shake their head no. I don’t understand how that’s OK at all when you guys have on your door that it’s open until 11 PM. It is 10:30 pm, so 30 minutes before 11 and I’m only picking up an order…. Never again. Change your times to better reflect your actual hours.
March 15 · LiamThese employees denied a man water.they told him they were out of water. How is tap like out of water?Arizona heat is way too nasty especially 2pm in the afternoon heat of 116 degrees. The way she spoke to him, and waved him off. He used please when he asked for a cup of water. The staff seemed to lack any knowledge of decency, towards this man being on the verge of passing out. Like a water cup in this heat. He was shirt shorts drenched. It was inhumane. Such disrespect for human life. I gave the stranger my tea. That I bought at another store. He said oh God. Thank you. Drank it all in 2min gave me a hug and walked out. I'm disgusted by this place, doesn't matter how good the food is, if you serve it with that out look on human life worth. They said they were out of water. How can you say that you're out of water?
July 23 · Luke HeffronWasn't happy with the atmosphere to begin with then I got cold soggy, gross tacos.
September 11 · James CookI came here for lunch with my girlfriend. And we ordered two combos to go from inside of the building. It was lunch hour, true. Yet, it took them almost 20 minutes to get the order done and there were several people that ordered after us they got their meals before us. I was waiting for the food at the counter and I noticed the worker using the friar was grabbing tacos from the freezer with her bare hands. Also, on the fish sandwiches we ordered they used extremely old lettuce! Lord only knows what else they probably did. We ate the food anyway. I was hungry and didn't have time to talk to the manager. But anytime during lunch hour I'd advise to avoid this Jack in the Box.
March 11 · Jacobo Arnold (SideShow The HeadLiner)Had The chicken sandwich and I love their curly fries thanks for making it good every time I come back.
October 09 · Galyath G.
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