Ono Hawaiian BBQ

- 3923 E Thomas Rd B-4, Phoenix, AZ 85018

For those in Arizona looking to escape to the tropics without leaving the Valley, **Ono Hawaiian BBQ** on East Thomas Road in Phoenix offers a genuine taste of the islands. This establishment specializes in authentic Hawaiian Plate Lunches, a traditional meal that combines savory, grill-cooked proteins with two scoops of rice and their famous creamy macaroni salad. While categorized broadly as a **Barbecue restaurant** and **American restaurant**, the cuisine at Ono is distinctly **Hawaiian**, rooted in the rich, multicultural food traditions of the Pacific.

The core of the menu is built around tender, marinated meats, which are a true highlight. Favorites include the classic **Hawaiian BBQ Chicken**, which is grilled boneless and skinless chicken marinated in their signature Hawaiian BBQ Sauce, and the premium **Kalbi Short Ribs**, which are beef short ribs marinated in a Korean-style BBQ sauce and grilled to perfection. For a delicious slow-cooked option, the **Kalua Pork**, which is slow-roasted and shredded over steamed cabbage, offers a smoky, melt-in-your-mouth experience that is Hawaii's equivalent of pulled pork.

Ono Hawaiian BBQ successfully merges the flavors of the Pacific with the speed of a **Fast food restaurant**, making it an ideal choice for a quick, satisfying meal during a busy day. Their commitment to **Fast service** is a widely recognized highlight, perfect for lunchtime crowds or grabbing **Dinner** on the way home. The setting is designed to be **Casual** and **Family-friendly**, welcoming local residents, **College students**, and **Groups** to enjoy a hearty and flavorful meal.

Despite the generally positive experience, one customer noted that the physical location itself, while convenient, appears "pretty run down" compared to newer locations and suggested getting food "to go." This feedback is important for diners who prioritize the dine-in atmosphere, suggesting that while the food and service quality remain high, the aesthetics may lean toward functionality rather than upscale dining. Another review, however, highlighted the exceptional customer service from a manager named Bogar, who went above and beyond to resolve a complex order error, showcasing the staff's dedication to the "customer is always right" attitude and efficient, compassionate problem-solving.

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## Location and Accessibility

The Ono Hawaiian BBQ location is strategically positioned at **3923 E Thomas Rd B-4, Phoenix, AZ 85018, USA**. Situated in a convenient commercial area, it's easily accessible for residents and workers across central Phoenix. This location offers the perfect pit stop for those traversing East Thomas Road, making it a reliable choice for a quick and satisfying meal.

The restaurant is committed to broad accessibility and convenience for all patrons:

• **Parking:** Ample and easy parking is available with a designated **Free parking lot**, complemented by the potential for **Free street parking** nearby.
• **Accessibility:** The establishment is fully equipped to accommodate all guests, featuring a **Wheelchair accessible entrance**, **Wheelchair accessible parking lot**, **Wheelchair accessible restroom**, and designated **Wheelchair accessible seating**.
• **Pet Policy:** In a nod to Arizona’s outdoor culture, the location is **Pets**-friendly, specifically noting that **Dogs are allowed outside**, which is great for a casual dining experience with your furry friend.
• **Atmosphere:** The dining area offers a **Casual** and relatively **Quiet** environment, suitable for a relaxed meal or for **Solo dining**. The focus is on comfort and quick counter service rather than formal dining.

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## Services Offered

Ono Hawaiian BBQ provides a comprehensive suite of dining and food services, catering to modern convenience and traditional Hawaiian feasting:

• **Diverse Ordering Options:** Customers have the flexibility to choose from **Dine-in**, **Takeout**, **Delivery**, and even **No-contact delivery**, ensuring a safe and convenient experience regardless of preference.
• **Family & Group Meals:** The menu includes the hearty **Ohana Meal** ($56.49), which is designed to feed 4-5 people with a choice of three proteins and two sides—a perfect option for family dinners or small gatherings.
• **Catering:** Dedicated **Catering** service is available for larger events, bringing the authentic flavor of the Hawaiian Plate Lunch to corporate functions, parties, and celebrations across the Phoenix area.
• **Flexible Plate Sizes:** The restaurant offers various portion sizes, including the full-sized Plate Lunches, smaller **Mini Meal** options (like the Hawaiian BBQ Chicken Mini Meal for $13.49), and the **Aloha Plate** with an accompanying fresh mix salad, appealing to different appetites and budgets.
• **Kid-Friendly Dining:** This is a truly **Family-friendly** location, offering a dedicated **Keiki Meal (Kid's Meal)** menu, including favorites like the Hawaiian BBQ Chicken Keiki Meal ($9.99), and providing **High chairs** for the smallest guests.
• **Payment Convenience:** All major electronic payment methods are accepted, including **Credit cards**, **Debit cards**, and **NFC mobile payments**, streamlining the checkout process for a quick visit.

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## Features / Highlights

The experience at Ono Hawaiian BBQ is defined by several standout menu items and operational features that have made it a favorite in the Arizona community:

• **The Hawaiian BBQ Mix:** This is the ultimate "meat lover's favorite," combining the three most popular proteins: **Hawaiian BBQ Chicken**, **Hawaiian BBQ Beef**, and the premium **Kalbi Short Ribs**, offering a comprehensive taste of the menu's best.
• **Ono's Famous Macaroni Salad:** A required side for the Plate Lunch, their signature Macaroni Salad is legendary among fans. It is known for its creamy, rich texture and unique flavor, setting it apart from typical deli salads.
• **Chicken Katsu:** One of the restaurant's best sellers, the **Chicken Katsu** features crispy, breaded chicken fillets served with a special Ono Katsu Sauce, providing a delicious contrast of textures and flavors.
• **Unique Appetizers:** For a classic Hawaiian snack, the **Spam Musubi (2 Pcs)**, a block of rice topped with a slice of Spam and a dash of Teriyaki sauce, wrapped in seaweed, is a must-try. The menu also offers crispy favorites like **Crab Rangoon (3 Pcs)**.
• **Menu Variety with Healthy Options:** Despite the focus on satisfying comfort food, the menu is diverse. It includes lighter choices such as the **Grilled Chicken Breast**—juicy and tender with lemon pepper seasoning—and various **Gourmet Salads**, providing excellent **Healthy options** and **Small plates**.
• **Island Fire Chicken:** For those seeking heat, the **Island Fire Chicken** is a standout feature, featuring chicken slices tossed with onions and a special spicy Island Fire Sauce.

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## Contact Information

To place an order, inquire about the menu details, or arrange catering services, please use the following contact information for the Ono Hawaiian BBQ location in Phoenix:

Address: 3923 E Thomas Rd B-4, Phoenix, AZ 85018, USA

Phone: (602) 306-1688

Mobile Phone: +1 602-306-1688

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## What is Worth Choosing

Ono Hawaiian BBQ is a worthwhile choice for Arizonians looking for a flavorful, hearty, and quick meal that breaks from the routine of standard American fare. The restaurant successfully exports the authentic **Hawaiian Plate Lunch** experience to the desert, making it a unique destination in the Phoenix **Barbecue restaurant** scene.

The primary reason to choose Ono is the exceptional value and taste found in their signature Plate Lunches and Mix Combos. The **Hawaiian BBQ Mix**, which includes BBQ Chicken, BBQ Beef, and Kalbi Short Ribs, is the ideal choice for a first-time visitor, offering a sampler of their three most celebrated meats. These portions are generous and satisfying, embodying the spirit of Hawaiian **Comfort food** that is built to sustain a day of hard work or sightseeing.

Furthermore, the **fast service** combined with highly-regarded customer care, as evidenced by a customer's positive resolution experience with the manager, makes the ordering process reliable and pleasant. For busy individuals or families who need a quick, no-fuss meal, the efficiency here is a significant advantage. The presence of the affordable **Mini Meal** and comprehensive **Keiki Meal** also ensures that it’s a great option for any group size or budget.

In essence, Ono Hawaiian BBQ offers more than just food; it offers a culinary getaway. You choose Ono for the craveable combination of their sweet and savory BBQ meats, the distinctively creamy Macaroni Salad, and the overall convenience of a genuinely good, fast, and family-friendly dining option in Phoenix.

Ono Hawaiian BBQ

3923 E Thomas Rd B-4, Phoenix, AZ 85018, USA