Arby's Introduce
For Arizonans looking for a fast food experience that stands out from the typical burger and fries offering, the Arby's location at 3826 E Thomas Rd in Phoenix, AZ, delivers on its unique promise: "We have the meats." While widely recognized as a classic American fast food restaurant and takeout spot, Arby’s distinguishes itself by focusing on a wide variety of quality sliced meats, including roast beef, corned beef, and brisket, all served in sandwiches, wraps, and gyros. This establishment operates as a full-service quick-bite destination, functioning as a sandwich shop and deli-style option available through the convenience of a drive-through.
The menu at this Phoenix Arby's extends far beyond their famous Roast Beef. Customers often praise signature items like the hearty Smokehouse Brisket, which promises a 13-hour smoke, and the authentic-style Corned Beef Reuben on marbled rye bread, which one reviewer called their "all-time favorite." For those craving international flavors, the menu includes authentic-style Greek Gyros, featuring gyro meat and a creamy tzatziki sauce, alongside Roast Beef and Roast Turkey Gyro variations. The commitment to a broader fast-food selection is evident in the full range of chicken sandwiches—from the Classic Crispy Chicken to the spicy Buffalo Chicken Sandwich—and a lineup of premium wraps and Market Fresh sandwiches designed for a lighter, deli-style experience.
While the food quality is generally praised, particularly the flavor profiles of the specialty meats and sides, local customer feedback does indicate some inconsistency in service at times. One recurring note is that drive-through and app-based orders are occasionally incomplete, with drinks being forgotten, and some patrons mention the importance of verifying their order before driving away. Another notable complaint focused on the unsweet tea occasionally having a soapy taste, suggesting cleaning residues. However, positive comments highlight the friendly demeanor of certain employees, with one customer specifically commending the welcoming attitude of the staff member who took their order, noting that the great food—including the delicious steak nuggets and mac and cheese with steak—made the visit worthwhile.
The Arby's is situated at 3826 E Thomas Rd, Phoenix, AZ 85018, USA, making it a highly accessible spot for midtown and east Phoenix residents. Its location on East Thomas Road, a major thoroughfare, ensures it is easy to reach for a fast lunch, dinner, or late-night craving.
The restaurant is dedicated to providing full accessibility for all customers, which includes several important features:
- Wheelchair accessible entrance, ensuring easy access to the dining room.
- Wheelchair accessible parking lot, offering designated spaces close to the entrance.
- Wheelchair accessible restroom, providing necessary facilities for all patrons.
- Wheelchair accessible seating options within the dining area.
Parking is highly convenient for guests, featuring both a complimentary Free parking lot and access to Free street parking in the immediate vicinity. This makes stopping for a meal effortless, whether you choose to dine-in or quickly grab your order and go.
The Arby's on E Thomas Rd is structured to offer maximum speed and convenience for the busy Arizona consumer, providing a full suite of service options:
- Drive-through: The fastest option for commuters and customers on a tight schedule, allowing for quick ordering and pickup from the car.
- Dine-in: Offering a casual atmosphere with comfortable seating for individuals and groups.
- Takeout: Orders can be placed in person or through the app for quick pickup inside the restaurant.
- Onsite services: Full counter service for placing and picking up orders.
- Late-night food: The restaurant hours extend late into the evening, providing an option for food after regular dinner times.
- Kids' menu: A special menu featuring smaller, popular items like sliders and chicken tenders, along with beverages and applesauce suitable for children.
- Payment Versatility: Accepts a variety of payment methods, including Checks, Credit cards, Debit cards, and NFC mobile payments.
Arby's distinguishes itself in the fast-food market with several unique features and menu highlights:
- Specialty Meats: Unlike competitors, Arby’s specializes in oven-roasted, sliced meats, including their famous Roast Beef, premium Brisket, and Corned Beef.
- Iconic Sandwiches: Must-try signature items include the rich Smokehouse Brisket, the layered Loaded Italian, and the fan-favorite Corned Beef Reuben.
- Diverse Menu Categories: A full menu organized into distinct groups like Roast Beef, Chicken, Market Fresh Wraps & Sandwiches, and international-style Gyros.
- Unique Sides: Home to signature sides like the seasoned Curly Fries, crispy Potato Cakes, and cheesy Mozzarella Sticks served with marinara sauce.
- Desserts and Shakes: Offering classic sweets like the Jamoca Shake, Vanilla Shake, and fruit-filled Apple/Cherry Turnovers.
- Family and Group Friendly: The restaurant offers a Kids' menu, High chairs, and a casual atmosphere suitable for Groups.
- Amenities: Provides clean and accessible facilities, including both a Restroom and a Gender-neutral restroom.
For immediate contact or to place an order, customers can reach the Arby's on Thomas Road using the following details:
- Address: 3826 E Thomas Rd, Phoenix, AZ 85018, USA
- Phone: (602) 957-0135
- Mobile Phone: +1 602-957-0135
Arizonans should choose the Arby's on East Thomas Road when they are seeking a fast food meal with a more substantial, deli-style feel. What makes Arby's a superior choice in the Phoenix fast-food landscape is its diverse menu centered around quality meats, providing a refreshing alternative to traditional hamburger chains. It's the ideal spot for satisfying distinct cravings, whether it's the savory, smoked flavor of the Smokehouse Brisket, the tangy layers of a Corned Beef Reuben, or a simple yet satisfying Roast Beef sandwich.
Furthermore, the convenience and service options cater perfectly to the Arizona lifestyle. The availability of a drive-through and late-night food service ensures that a quick bite is available for the late worker or the solo diner after a long day. While customers are advised to quickly check their order for completeness, the overall value and unique flavor offerings, particularly the highly-rated Potato Cakes and Mozzarella Sticks, make this Arby's a worthwhile and dependable choice for a fast, flavorful, and filling meal in the Phoenix area.
Arby's Vibe
Signature
- Smokehouse Brisket
- Loaded Italian
- Corned Beef Reuben
- Greek Gyro
- Roast Beef Gyro
- Roast Turkey Gyro
Market Fresh
- Classic Chicken Club Wrap
- Jalapeno Bacon Chicken Wrap
- Creamy Mediterranean Chicken Wrap
- Roast Turkey & Swiss Wrap
- Roast Turkey & Swiss Sandwich
- Roast Turkey Ranch & Bacon Wrap
- Roast Turkey Ranch & Bacon Sandwich
- Roast Chicken Entrée Salad
- Crispy Chicken Entrée Salad
Roast Beef
- Roast Beef
- Beef 'N Cheddar
- French Dip
- Fire Roasted Philly
Chicken
- Chicken Bacon & Swiss Sandwich
- Classic Crispy Chicken Sandwich
- Classic Roast Chicken Sandwich
- Buffalo Chicken Sandwich
- Roast Buffalo Chicken Sandwich
- Chicken Tenders
Sliders
- Buffalo Chicken Slider
- Chicken Slider
- Pizza Slider
- Ham Slider
- Jalapeno Roast Beef Slider
- Roast Beef Slider
- Roast Turkey Slider
Sides
- Curly Fries
- Loaded Curly Fries
- Mozzerella Sticks
- Jalapeno Bites
- Potato Cakes
- Side Salad
Desserts & Drinks
- Chocolate Shake
- Jamoca Shake
- Vanilla Shake
- Triple Chocolate Cookie
- Salted Caramel & Chocolate Cookie
- Apple Turnover
- Cherry Turnover
- Coca-Cola
- Diet Coke
- Coca-Cola Zero Sugar
- Sprite
- Dr Pepper
- Diet Dr Pepper
- Barq's Root Beer
- Minute Maid Zero Sugar
- Hi-C Flashin' Fruit Punch
- Mello Yello
- Powerade
- Old Peak Iced Tea
- Fanta
Kids Menu
- Chicken Slider
- Pizza Slider
- Ham Slider
- Roast Beef Slider
- Roast Turkey Slider
- Chicken Tenders
- Kids Curly Fries
- Tree Top Applesauce
- Capri Sun
- Shamrock Farms Low-Fat Milk
- Shamrock Farms Low Fat Chocolate Milk
Arby's Details
Service options
- Drive-through
- Onsite services
- Takeout
- Dine-in
- Delivery
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
- Late-night food
- Quick bite
Dining options
- Dinner
- Dessert
- Seating
Amenities
- Gender-neutral restroom
- Restroom
Atmosphere
- Casual
Crowd
- Groups
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Arby's Photos










Arby's Location
Arby's
3826 E Thomas Rd, Phoenix, AZ 85018, USA
Arby's Reviews
drive thruroast beefcheddargyrospotato cakesfish sandwichesfrench dipreubenhonestyturkey
★ 5★ 4★ 3★ 2★ 1I order through the app, and they always have my food ready when I get there. That's good. However, I ALWAYS have to ask for my drink, because they forget to include it. It happened again tonight (October 5). This is getting a bit annoying, especially since the workers often behave as if I'm bothering them when I ask for my drink instead of leaving immediately after being handed my bag.Complaints with service aside, the food is delicious. Their Corned Beef Reuben is my all-time favorite, with the BBQ Bacon Burger a close runner-up. I'll often get their Potato Cakes or Mozzarella Sticks to snack on during my drive to work, and they are really, really good. Their Chicken Wraps are a good bang-for-your-buck meal if you do not want to spend a lot.I do not like sugary drinks, so I usually get Unsweet Tea. However, it often tastes soapy, which indicates the machine was not thoroughly rinsed after cleaning to wash away all the cleaning chemicals. Nothing irritates me more than spending money on something I cannot enjoy.
October 05 · Gregory CliffordTheir steak nuggets were delicious. They tasted just like brisket.I also tried the mac and cheese with steak and that was amazing!!!The lady who took my order, I wish I knew her name, she was friendly and pleasant and welcoming. So I gave her five stars.
October 07 · Tara WeI would eat here more often if their menu wouldn't change so much.My favorite is the chicken salad sandwich with the grapes and nuts, but they never have it. 🍇My other favorite is the Mac n Cheese, OMG, it's soo yummy. Never have it...Oh yeah, the 🍊 Orange Creamsicle shake. Mouth watering and so delicious 😋. Guess what? They no longer serve this either.WHY DOES YOUR MENU CHANGE SO OFTEN?!??! STOP CHANGING YOUR MENU!Arbys- ever wonder why your restaurant isn't packed, with a line you dread to wait on?? This is why...
August 19 · Airborne All the WayThe two most important things a restaurant can have is service and attitude and this Arby’s DOES NOT HAVE IT!! Waited 11 minutes to be spoken to when there was no line and my online order said it would be ready at 10:31am and was already 10:43 and still had to wait. When my boss walked in to see what was taking so long and asked a simple question the lady working by the fries with extremely short hair snapped and was very rude making excuses. We will not be coming back. Also was not the only one who has had this issue speaking to a food delivery driver in there says he always has the same problem. I hope you have a different experience but I wouldn’t count on it.
May 14 · Kayla DouglasThe food didn't taste fresh and the service wasn't much better. The person walked away as we were answering her question about whether we needed sauce. I mean, why even ask if you aren't going to wait for the answer? I was hoping it was a one off situation but this is the 2nd time it's been disappointing. I guess it was an improvement over the previous visit. At least this time we received our entire order. Even if the curly fries were cold and didn't fill the container halfway, at least they were there. I'm not one to post bad reviews but felt like this should be mentioned.
May 07 · Nikki Neverdull
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