Panda Express Introduce
The atmosphere at this location is casual and trendy, designed to accommodate a diverse and often busy crowd, from families looking for a quick and easy dinner to groups of college students needing a satisfying lunch. It embraces the speed and convenience expected of modern fast-casual dining while providing comfortable amenities. The focus is on providing comfort food and quick bites, making it a perfect spot to grab a well-loved meal on the go or to sit and relax after a busy day in the Phoenix heat.
While the overall customer sentiment strongly values the food and the consistency of the menu—often citing the quality of fresh food portions—some localized customer experiences highlight areas for improvement in service speed and attentiveness at the register. Patrons appreciate the friendly interactions, such as those provided by staff members like 'Alexia,' who embody excellent customer service, but note that the quick-service environment can sometimes lead to an occasional wait time or less attentive service from other team members. Despite minor service hiccups occasionally mentioned in feedback, the robust menu, consistent food quality, and valuable loyalty programs keep the Phoenix community coming back.
Address: 7510 W Thomas Rd SPACE #100, Phoenix, AZ 85033, USA
Accessibility is a key priority at this location, ensuring that everyone in the Arizona community can enjoy their offerings without unnecessary hurdles. Key accessibility and parking features include:
- Wheelchair accessible entrance, allowing for smooth entry and exit.
- Wheelchair accessible parking lot with designated spaces close to the entrance.
- Wheelchair accessible restroom and seating areas within the dining space.
- Free parking lot and available Free street parking, providing multiple options for visitors.
The easy access, combined with its central West Phoenix location, makes it a convenient stop for a quick meal during the workday, a reliable destination for family dinners, or a simple pickup point for catering large events.
- Dine-in: Seating is available, offering a Casual and family-friendly atmosphere perfect for Groups and Family-friendly visits.
- Takeout: Quick and efficient service for customers who want to grab their meal and go.
- Delivery: Available through third-party platforms, bringing your favorite entrées directly to your home or office.
- Curbside pickup: A convenient, no-hassle option allowing customers to have their food brought out to their vehicle.
- Catering: Offers family meals and large party bundles for 12-30+ people, perfect for corporate events, parties, or large family gatherings.
- Meal Times: Popular for both Lunch and Dinner, providing consistent hours for main meal periods.
- Children's Amenities: Highly family-friendly, offering a Kids' menu and High chairs.
- Payment Options: Accepts all modern forms of payment, including Credit cards, Debit cards, and NFC mobile payments.
- Build-Your-Own Meals: Core menu items like the Plate and Bigger Plate allow customers to choose one or two Half Sides (Chow Mein, White Steamed Rice) and two or three entrées, providing a completely customized and satisfying meal.
- Signature Entrées: Offers world-famous items like The Original Orange Chicken, a must-try, alongside other popular dishes like Honey Walnut Shrimp, Broccoli Beef, and Black Pepper Chicken.
- Vegetarian Options: The menu includes vegetarian options, such as the Veggie Spring Rolls and Super Greens, catering to different dietary needs.
- Quick Bite Format: Designed for a Quick bite and Comfort food, the concept is to serve fresh food rapidly from the steam table line.
- Appetizer Selection: Features popular small plates like Veggie Spring Rolls, Chicken Egg Roll, and Cream Cheese Rangoon, perfect for starting a meal or as a side.
- Specialty Drinks: Offers unique Panda Crafted Beverages, including various flavored Refreshers and Teas, alongside standard Fountain Drinks and bottled beverages.
- Family Focus: Catering to a Crowd that is Family-friendly, the menu includes a Panda Cub Meal™ specifically designed for children.
Address: 7510 W Thomas Rd SPACE #100, Phoenix, AZ 85033, USA
Phone: (623) 848-3800
Mobile Phone: +1 623-848-3800
The greatest value proposition is the ability to build a meal that perfectly balances preference and hunger level, from a simple Bowl (one side, one entrée) to the generous Bigger Plate (one side, three entrées). The food is consistently prepared and served fresh—a key quality noted by positive customer reviews. Items like the famous Orange Chicken and the savory Chow Mein are staples that rarely disappoint.
Despite occasional reports of inconsistent service at the register, the restaurant's commitment to accommodating all customers—including extensive Accessibility options, a Kids' Menu, and the convenience of Curbside pickup and Delivery—solidifies its position as a top-tier fast-casual dining choice in the Arizona community. For catering needs, from a simple family meal to a large office party, the affordable and easy-to-order Family Meals and Party Bundles offer a dependable solution for feeding a crowd with popular, well-liked dishes. Ultimately, it’s the place to go when you want a fast, familiar, and tasty Chinese meal guaranteed to satisfy.
Panda Express Vibe
Plate
- Build Your Own Plate - 2 Half Sides $9.80
Choose any 2 half sides and 2 entrees. Choose a first half side: Half Super Greens, Half Chow Mein, Half White Steamed Rice, Half Fried Rice. Choose a second half side: Half Super Greens, Half Chow Mein, Half White Steamed Rice, Half Fried Rice. Choose a first entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a second entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken
- Build Your Own Plate - 1 Full Side $9.80
Choose any 1 full side and 2 entrees. Choose a full side: Super Greens, Fried Rice, White Steamed Rice, Chow Mein. Choose a first entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a second entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken
Bigger Plate
- Build Your Own Bigger Plate - 2 Half Sides $11.60
Choose any 2 half sides and 3 entrees. Choose a first half side: Half Super Greens, Half Chow Mein, Half White Steamed Rice, Half Fried Rice. Choose a second half side: Half Super Greens, Half Chow Mein, Half White Steamed Rice, Half Fried Rice. Choose a first entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a second entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a third entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken
- Build Your Own Bigger Plate - 1 Full Side $11.60
Choose any 1 full side and 3 entrees. Choose a full side: Super Greens, Fried Rice, White Steamed Rice, Chow Mein. Choose a first entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a second entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken. Choose a third entree: Honey Sesame Chicken Breast, Black Pepper Angus Steak +$1.50, Super Greens, Kung Pao Chicken, Grilled Teriyaki Chicken
Appetizers
- Veggie Spring Rolls (2)
Veggie Spring Rolls are prepared with a mixture of cabbage, celery, carrots, green onions and Chinese noodles wrapped in a thin wonton wrapper and cooked to a golden brown
- Chicken Egg Roll
Chicken Egg Rolls are prepared with a mixture of cabbage, carrots, green onions and marinated chicken wrapped in a thin wonton wrapper and cooked to a golden brown
Sides - A La Carte
- Side Chow Mein
Chow Mein is prepared with our noodles, tossed in the wok with shredded onions, crisp celery and fresh cabbage
- Side White Steamed Rice
White Steamed Rice is prepared by steaming white rice to perfection
Drinks
- Coca Cola Bottle $2.40
- Dasani Bottle $2.30
Panda Express Details
Service options
- Curbside pickup
- Delivery
- Takeout
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Quick bite
- Small plates
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Usually a wait
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Panda Express Photos










Panda Express Location
Panda Express
7510 W Thomas Rd SPACE #100, Phoenix, AZ 85033, USA
Panda Express Reviews
orange chickencookcleanmanagementchow meinbroccoliorganizationcoldteriyaki sauceteriyaki chicken
★ 5★ 4★ 3★ 2★ 1We ordered food from panda and we didn’t get the correct food, and wouldn’t we tried to call to figure out how to fix it. The phone rang and rang and rang and rang and rang with no answer. The food they did send us cost $7 and it was just over 4 ounces of food. That is poor customer service and I’ve been in the customer service industry, my entire working career.
August 30 · Jason WoodmanI recently visited Panda Express and overall had a good experience. To start, Alexia was wonderful! She greeted me with a smile, served my food with great energy, and even carried a friendly conversation with me about the walnut shrimp. She wished me a good day as I left, which really made the interaction pleasant. The food portions were decent, and everything looked fresh.On the other hand, my experience at the register wasn’t as positive. Lizet had me waiting while she finished cleaning, and when she finally helped me, she didn’t greet or smile. She seemed distracted with a conversation happening in the kitchen. When I asked for hot sauce, she gave me only two packets, and when I asked if my rewards had scanned, she didn’t respond. After I scanned again, she asked in a tired tone which one I wanted to use. I ended up using the larger reward I had earned when a different location messed up my order.I also showed my Military ID, and while I understand that only one discount can be applied, the way she told me came across with a sour attitude. In the past, staff usually tried both just to see if it would work, so I felt brushed off.Overall, I was happy with my meal and very thankful for Alexia’s excellent service, but I do believe the customer service at the register could be improved. I truly enjoy Panda Express and keep coming back because of the food and the rewards I’ve earned.Being that said…. Thank you Alexia! 👏🏼
August 22 · miriam osunaMe, my son,and husband went and had a bigger plate the service was great and also their food I really enjoyed there rice I actually had a pieces of egg it was delicious thank you very much
October 09 · Joss AragonWhat you’d expect from a Panda Express. I was a little disappointed that they didn’t offer samples. There was a new shrimp item and I never, I mean never, ask for samples but was denied. I have it a go anyway and it was tasty.
June 18 · Aj LopesWe order on line the family pack it was send without the main box 🎁 only used plastica bag and no fortunes cookies and don't send the qty of type of sauces we requested... I don't know the reason but it was a very un enjoyable experience specially you have us miss used to better experiences about costumer service
June 22 · Mariana Monreal
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