Dickey's Barbecue Pit Introduce
For those living in or traveling through the West Valley area of Phoenix, Arizona, Dickey's Barbecue Pit in Tolleson stands as a local haven for authentic, slow-smoked Texas-style barbecue. Situated at 9860 W Lower Buckeye Rd, this establishment is a dedicated American restaurant and Barbecue restaurant that prides itself on time-honored techniques, serving up pit-smoked meats rubbed with signature seasonings and cooked low and slow. The core offering is rich, smoky flavor delivered with the speed and convenience expected of a modern local eatery, making it a popular choice for Lunch, Dinner, and Solo dining.
The menu centers on classic barbecue staples, including tender Beef Brisket, Pulled Pork, Pork Ribs, and various types of Sausage and Chicken. These meats can be enjoyed in plates with homestyle Sides like Mac & Cheese, Barbecue Beans, and Potato Salad, or served in Sandwiches. For a unique twist, the "Giant Pit-Smoked Baker w/ Meat Combo" offers a satisfying, fully loaded baked potato topped with your choice of barbecue meat. The restaurant aims to provide Comfort food and Quick bites, distinguishing itself through both its traditional recipes and the speed of its operation—a notable Highlight being its Fast service.
Beyond individual meals, Dickey’s has a significant presence as a Catering food and drink supplier, offering everything from box lunches for smaller groups to full Barbecue Buffets and Party Packs for larger events. This focus on both quick counter service and large-scale catering makes it a versatile partner for community and corporate events across the Tolleson and West Phoenix areas.
While the goal is to provide a premium experience, customer feedback suggests that the Tolleson location sometimes faces challenges in consistency and operational execution. One customer reported receiving a burnt loaded baked potato and finding the French Fries greasy, coupled with the inconvenient news that they were out of key side ingredients like butter and bacon. Another review highlighted a significant discrepancy in pricing between the advertised menu price for a "Texas Size" upgrade ($2.50) and the price charged ($7.99), with the staff being unable to process a refund or void the transaction. These instances, combined with reports of lukewarm meat and item unavailability (like no chicken for a sandwich), indicate areas where local management needs to enhance both food preparation quality and staff training in customer service and point-of-sale accuracy. Despite these issues, the fundamental appeal of Dickey's—namely, its authentic Texas BBQ flavors and family-focused promotions—continues to draw a steady Crowd of Families, Groups, and Tourists.
Located in the commercial corridor of Tolleson, AZ, Dickey's Barbecue Pit is easily accessible from major roads, serving a wide area of the West Phoenix Valley. The specific location is designed for patron convenience, regardless of mobility needs or means of transportation.
Address: 9860 W Lower Buckeye Rd Ste 108, Tolleson, AZ 85353, USA
The restaurant provides comprehensive accessibility features:
- Full Accessibility: The premises include a Wheelchair accessible entrance, a dedicated Wheelchair accessible parking lot, a Wheelchair accessible restroom, and Wheelchair accessible seating within the dining area.
- Parking Convenience: Patrons have access to a Free parking lot immediately On-site parking, which is crucial in a busy commercial location, along with Free street parking nearby.
- Outdoor Space: An added amenity for the Arizona climate is the availability of Outdoor seating, which also accommodates customers traveling with their Pets, as Dogs are allowed outside.
Dickey's in Tolleson ensures that customers can enjoy their slow-smoked barbecue through several convenient service channels, accommodating various dining preferences.
- Dine-in: Customers can enjoy their meal in a Casual, Cozy, and Quiet Atmosphere, with comfortable Seating available.
- Takeout: Quick Counter service is available for customers who prefer to grab their meal and take it home or to the office.
- Delivery: The restaurant offers full Delivery service, including No-contact delivery options, extending its reach to homes and businesses in the surrounding Tolleson and West Phoenix neighborhoods.
- Catering: Specializing as a Caterer and Catering food and drink supplier, Dickey's provides options ranging from box lunches to full Barbecue Buffets for events of any size.
- Onsite Services: For larger, full-service catering needs, Onsite services are available to manage the food setup and serving at an external event location.
The following features and highlights make the Dickey's Barbecue Pit experience unique and valuable for the local Arizona community:
- Kids Eat Free Every Sunday: A major highlight for Family-friendly dining, children often receive a free meal with an adult purchase of a specified amount, making Sunday an economical family dinner day.
- Complimentary Ice Cream: Following a long-standing tradition, patrons typically receive a free serving of vanilla soft-serve ice cream with their meal.
- Signature Slow-Smoked Meats: All primary cuts, including Brisket and Pulled Pork, are smoked in a pit for hours, ensuring authentic Texas flavor and true barbecue texture.
- Free Self-Serve Relishes: The restaurant usually offers a complimentary selection of pickles, onions, and signature barbecue sauces, allowing customers to customize their Comfort food experience.
- Ambiance and Amenities: The dining area is kept Casual, Cozy, and quiet, and includes amenities like a Restroom and complimentary Wi-Fi for dine-in guests.
- Diverse Dining Options: The menu features Small plates and a variety of Desserts, ensuring a selection for every appetite, along with a dedicated Kids' menu and High chairs for young children.
Customers can reach the Tolleson Dickey's Barbecue Pit for orders, catering inquiries, or general questions using the following contact information:
Address: 9860 W Lower Buckeye Rd Ste 108, Tolleson, AZ 85353, USA
Phone: (480) 656-0048
Mobile Phone: +1 480-656-0048
Dickey's Barbecue Pit in Tolleson, AZ, is worth choosing for any resident or tourist craving an authentic, no-frills Texas barbecue experience delivered with speed and value. Its primary value proposition lies in the rich, smoky flavor of its signature slow-smoked meats, which are prepared daily using traditional methods. The Fast service is another key draw, catering perfectly to those needing a Quick bite for Lunch or Dinner without a long wait.
For families in the Arizona area, the "Kids Eat Free on Sunday" policy is a compelling, cost-effective incentive that makes it an ideal Family restaurant destination. For corporate clients or large gatherings, the robust Catering operation, from Party Packs to full-service Onsite options, makes Dickey’s a reliable local partner for events. The atmosphere is genuinely Casual and welcoming, offering a comfortable, Cozy spot to enjoy Comfort food.
It is important for customers to be aware of the operational feedback, which suggests a need for increased attention to detail regarding order accuracy and menu pricing updates. To ensure the best experience, patrons should verify their order and pricing at the counter. However, by embracing the core promise of slow-smoked barbecue, convenient service options (Delivery and Takeout), and family-friendly highlights, this Tolleson location remains a strong contender for anyone in the West Valley seeking genuine, quick, and satisfying American barbecue.
Dickey's Barbecue Pit Details
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Assistive hearing loop
Offerings
- Comfort food
- Quick bite
- Small plates
Dining options
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Quiet
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- On-site parking
- Parking
Pets
- Dogs allowed outside
Dickey's Barbecue Pit Photos










Dickey's Barbecue Pit Location
Dickey's Barbecue Pit
9860 W Lower Buckeye Rd Ste 108, Tolleson, AZ 85353, USA
Dickey's Barbecue Pit Reviews
brisketribspulled porkmac and cheesemoneyokrabaked potatopotato saladturkeysmoked
★ 5★ 4★ 3★ 2★ 1I ordered a loaded baked potato and as you can see by the photos it was burnt inside and out when I called right back when we got home the guy I talked to didn't say anything to help with the problem I tried calling the corporate office but it was close will call Monday was not happy at all I'm going to Rudy's next timeOh and they were out of butter and bacon and the guy says yes they're out of a lot of things order dino nuggets and no dino nuggets just regular ones French Fry's were greasy as hell and I gave 3 star for service cuz we were the only ones in the place
July 07 · Becky TimmonsThe cashier was kind. First I ordered chicken sandwich and they said they had no chicken to make it. So I ordered a brisket sandwich combo. I saw on the menu it said get it “Texas Size for $2.50”. So I got it Texas sized. The total was $25.34, which seemed expensive, so I got a receipt. The receipt showed the Texas Size up charge was $7.99. I asked the cashier why it was so much so she grabbed the cook in the back. The cook said that is the price, to which I referred to the menu screen which said $2.50. She said that’s not right and that corporate changed the price but hasn’t updated the menu. So I told her I didn’t want the Texas Size and asked to refund the money. She said they can’t refund the money. I asked if she could void the last transaction start a new one and she plainly said she can’t do that. So I said ok and went to my table. I waited for the food and when the sandwich came out the meat was lukewarm and very bland. This may have been one of the worst experiences I’ve had at any restaurant. I can’t say this will be the last time I’ll ever go to a Dickeys but it certainly the last time I will ever visit the one in Tolleson. Hopefully the customer service and food quality is better at other locations. For the price I paid, I would expect more.
July 07 · jdayberry1⚠️ WARNING: Terrible Service, Disappointing Food — Avoid This Place! ⚠️I will never spend another dollar at this restaurant, and I'm writing this review to help others avoid the same frustrating and disappointing experience.I placed an order online, only to receive a call afterward informing me that two items — the potato salad and chili — were unavailable. That’s understandable; things run out. But when I asked for a refund for those items, I was told it would take 3–5 business days and was pressured instead to pick something else. The tone and attitude I received just for asking what my options were felt completely unprofessional — the staff member even became verbally irritated when I asked for clarification on what was available.When I arrived, I was told my order would take a few minutes, which was fine — I get that places get busy. But the experience quickly went downhill. I grabbed my drinks only to find there were no lids. When I asked, I was dismissively told, “they’re the circle things over there.” I sarcastically responded, “Do you have any more circle things?” and was met with more attitude. Though he refilled them, he abruptly walked away and said there you go. At this point, I learned they were also out of straws. I didn't even ask, and just left.The food itself? Completely underwhelming. It was cold, lacked any real flavor, and the brisket — which should have had rich, smoky notes — tasted bland and lifeless. The sides were no better. The okra was unpleasant and tasted off. I felt physically unwell afterward.To top it all off, this place asks for a tip before you even receive your food or any service. I still tipped 20% at checkout, thinking it would go toward quality and care — but the service was poor, and the food was worse. It felt like I was being taken advantage of from start to finish.I do not want to be contacted by the owner or staff. What I want is for people to read this and know exactly what to expect: long waits, poor attitude, missing items, bad food, and zero accountability. If the owner cares at all about their business, they need to take responsibility for the dysfunction here. Until then...Eat at Dickey’s at your own risk. You’ve been warned.
July 05 · Daniel AdamsThe worst, most disgusting food ever. Save your money. If you’re gonna get food poisoning, at least get a good meal out of it. Dry meats, BLACK and double-microwaved potatoes, oxidized cheese, burnt toast. I predict next that their social media manager will write some half-a apology and provide an email alias that no one responds to. I’ve already emailed them twice and no response.Garbage!
June 15 · A FThank you for reading the Honesty Reviews4u! This place looks like a great place to visit on the weekend with family and friends. With good music playing in the background along with good BBQ food. In my visit I had the Briscut BBQ sandwich with fries. The sandwich was great especially after putting some sweet sauce. The meet was slice and the fries were well cooked however were not salted so you need to get some salt in the condiments section. The restaurant has a see thru kitchen to allow you to see how they make your food from beginning to end. The meat was well cooked and tasted great. Highly recommend this place!👍🏼
March 27 · Honest Reviews4U
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