Chipotle Mexican Grill Introduce
For busy Arizona residents looking for a quick, customizable, and reliable Mexican food option in the central Phoenix area, the Chipotle Mexican Grill on East Camelback Road provides a familiar and well-structured fast-casual dining experience. Known globally for its commitment to fresh ingredients and its signature build-your-own menu format, this particular location serves the bustling Uptown and central business districts of Phoenix, catering to a diverse crowd including college students, office groups, and tourists.
Chipotle has established itself in the market by offering a streamlined process for creating personalized meals, focusing on bowls, burritos, tacos, salads, and quesadillas. This emphasis on customization makes it an ideal spot for those with specific dietary needs or preferences, ensuring every guest can find a meal that suits their taste. The menu prominently features options like the Build Your Own Burrito
and Build Your Own Burrito Bowl
, allowing patrons to select their choice of protein, rice, beans, salsas, and toppings.
Beyond the standard offerings, Chipotle has expanded its menu to address contemporary health and wellness trends. Their dedicated Lifestyle Bowl
section, available through online ordering, includes specialized options such as the Keto Salad Bowl
, High Protein Bowl
, and various plant-based choices like the Veggie Full Bowl
and Plant Powered Bowl
. This commitment to accommodating different dietary regimens—including vegan, vegetarian, and healthy options—is a core part of its appeal to the modern Phoenix consumer.
The restaurant’s operational model is built around Fast service
, a key highlight that makes it a popular choice for both lunch and dinner rushes when customers are seeking a quick bite without compromising on a freshly prepared meal. Whether dining solo or with a group, the casual and trendy atmosphere is designed for a convenient and efficient meal, although the experience at the counter and with online order fulfillment can vary. The overall atmosphere caters well to groups, college students, and is noted as LGBTQ+ friendly, reflecting the diverse community of central Phoenix.
However, it is important for local users to be aware that while the core product is consistently available, some customer reviews for this specific location on Camelback Road have pointed out inconsistencies in service and store cleanliness, particularly during busy times or with online order fulfillment. Instances of incorrect orders, issues with receiving full portions, and challenges in resolving customer service problems were noted. Users planning to order online or pick up an order should be meticulous in checking their meals immediately upon receipt to ensure accuracy and portion size, particularly for items where extra portions were requested or for items that are easily missed, such as a missing protein.
The Chipotle Mexican Grill location is centrally positioned in a desirable and accessible area of Phoenix, making it a convenient stop for a large local demographic.
The address is:
52 E Camelback Rd #200, Phoenix, AZ 85012, USA
Located near major cross streets, the restaurant is easily accessible by car, public transit, and on foot from nearby offices and residences. The location is set up with substantial features to ensure comfortable access for all customers:
- Wheelchair Accessible Entrance: Provides easy entry into the restaurant.
- Wheelchair Accessible Parking Lot: Designated parking spaces are available for accessible needs.
- Wheelchair Accessible Restroom: Facilities are provided to accommodate all guests.
- Wheelchair Accessible Seating: Appropriate seating areas within the dining space.
For drivers, parking is readily available:
- Free Parking Lot: Convenient on-site parking is offered.
- Free Street Parking: Additional parking options can be found on surrounding streets.
This Chipotle location offers a wide range of services designed for flexibility and convenience:
- Dine-in and Seating: Offers a casual and trendy environment with interior seating and comfortable outdoor seating options.
- Takeout: Meals are quickly prepared for customers who prefer to grab their order and go.
- Delivery: Orders can be placed for delivery through various platforms, extending reach to local homes and businesses.
- Onsite Services: While the specifics are not detailed, this suggests the restaurant is capable of handling general operational needs beyond standard food preparation.
- Catering: Specializes in catering services, ideal for corporate events, parties, and group gatherings, offering buffet-style options like the
Build Your Own
packages (Single, Double, Triple) or convenientBurritos by the Box
. - Kids' Menu and Amenities: Caters to families with a dedicated
Kid's Meal
menu and provides high chairs for younger children.
Chipotle Mexican Grill’s primary draws are its operational efficiency and extensive menu variety:
- Extensive Customization: The signature
Build Your Own
format allows for near-infinite personalized combinations in burritos, bowls, tacos, salads, and quesadillas. - Diet-Focused Options: Offers dedicated
Lifestyle Bowls
(including Keto, High Protein, Veggie Full, and Plant Powered) to easily accommodate specific dietary goals. - Health-Conscious Offerings: Provides numerous healthy, vegetarian, and vegan options, positioning it as a fresh alternative to traditional fast food.
- Fast Service Reliability: A major highlight, ensuring that patrons, especially those on a tight schedule during lunch or dinner, can get their food quickly.
- Beverage Variety: Includes a diverse drink menu featuring unique options like Organic Watermelon Limeade and various Organic Agua Frescas, alongside fountain drinks and specialty Mexican sodas.
- Full Bar Service: Offers Alcohol and Beer, providing an option for adults looking to enjoy a casual drink with their meal.
Local users in the Arizona area can use the following information to contact the Camelback Road location:
Address: 52 E Camelback Rd #200, Phoenix, AZ 85012, USA
Phone: (602) 200-9416 or +1 602-200-9416 (Mobile Phone)
This contact number should be used for general inquiries, although customers who experience issues with their online or delivery orders may be directed to a centralized support line, as some reviews suggest a limited capacity for managers at the location to resolve complex issues like full refunds.
Chipotle Mexican Grill on Camelback Road is a worthwhile choice for Phoenix locals seeking a meal that is consistently fast, completely customizable, and aligned with modern dietary requirements. It’s an ideal option for anyone needing a quick, reliable lunch or dinner, particularly for solo diners or office groups. The menu is robust, offering everything from comforting classics to healthy, veggie-forward, or high-protein meals. The availability of several specialized Lifestyle Bowls
is a significant benefit for health-conscious Arizonans following specific diets (Keto, Vegan, etc.), providing pre-curated options that take the guesswork out of ordering.
The catering service is another key feature, offering a flexible and easy solution for feeding large groups, making it a popular choice for business meetings or casual social gatherings in the central Phoenix area. Furthermore, the numerous accessibility features, combined with free parking options, make the physical location convenient for a wide range of patrons.
While the consistency of service and attention to detail in order fulfillment at this specific location have received some negative feedback, the overall brand promises a solid foundation of fresh ingredients and transparent food preparation. Customers who prioritize speed, extensive customization, and clear dietary options will find Chipotle to be a dependable fixture in the local fast-casual Mexican food landscape. When utilizing this location, it is advisable for patrons to leverage the available phone number for order-related questions and to confirm their online or pickup orders before leaving the premises.
Chipotle Mexican Grill Food & drink
Burrito
- Build Your Own Burrito
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Burrito Bowl
- Build Your Own Burrito Bowl
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Lifestyle Bowl
- Balanced Macros Bowl
Light Rice, Black Beans, Chicken, Fajita Veggies, Fresh Tomato Salsa, Guacamole, and Extra Romaine Lettuce. Digital order only.
- Wholesome Bowl
Digital Order Only. Salad Blend, Chicken, Fajita Veggies, Fresh Tomato Salsa, and Guac. The Wholesome Bowl is Paleo, Whole30®, Grain Free, Gluten Free, and Keto. Digital order only.
- Wholesome Bowl with Carnitas
Salad Blend, Carnitas, Fajita Veggies, Fresh Tomato Salsa, and Guacamole. Digital order only.
- Keto Salad Bowl
Salad Blend, Chicken, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Cheese. It's Keto, Grain Free, and Gluten Free so you can make it work for you every time. Digital order only.
- High Protein Bowl
White Rice, Black Beans, Double Chicken, Red Chili Salsa, Cheese, and Shredded Romaine Lettuce. Digital order only.
- Veggie Full Bowl
White Rice, Black Beans, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Plant Powered Bowl
Salad Blend, White Rice, Sofritas, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Go Half Veggie Bowl
½ Chicken, ½ Sofritas, Lettuce White Rice, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Sour Cream. Digital order only.
Quesadilla
- Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Salad
- Build Your Own Salad
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigre...
Tacos
- Build Your Own Tacos
Your choice of 3 or 1 freshly grilled meat, sofritas, or guacamole, and up to five toppings served in a soft or hard-shell tortilla.
Kid's Meal
- Build Your Own Kid's Meal
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
- Kid's Quesadilla
With a side of rice and beans. Includes fruit or kid's chips and organic juice or milk.
Chips & Sides
- Chips
- Chips & Guacamole
- Large Chips
- Large Chips & Large Guacamole
- Chips & Fresh Tomato Salsa
- Chips & Tomatillo-Red Chili Salsa
- Chips & Tomatillo-Green Chili Salsa
- Chips & Roasted Chili-Corn Salsa
- Chips & Queso Blanco
- Large Chips & Large Queso Blanco
- Side of Adobo Ranch
- Side of Guacamole
- Large Side of Guacamole
- Side of Queso Blanco
- Large Side of Queso Blanco
- Tortilla on the Side
Drinks
- Organic Watermelon Limeade
Seasonal Flavor
- Organic Lemonade
- Organic Mandarin Agua Fresca
- Organic Berry Agua Fresca
- Fountain Drink
Soda and Iced Tea
- Mexican Coca-Cola
- Mexican Sprite
- Topo Chico Mineral Water
- Coke Zero
- Poppi Strawberry Lemon
- Poppi Orange
- Grapefruit Izze
- Blackberry Izze
- Tractor Organic Lemonade
- Apple Juice
- Open Water Still
Chipotle Mexican Grill Details
Service options
- Outdoor seating
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Comfort food
- Healthy options
- Quick bite
- Vegan options
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill
52 E Camelback Rd #200, Phoenix, AZ 85012, USA
Chipotle Mexican Grill Reviews
bowlguacamolemanagementproteinreviewparkingemployeeslettucecashierapp
★ 5★ 4★ 3★ 2★ 1Why did you put my cup in the bag and then seal it with a sticker ? It’s for a fountain drink before I leave. Your attitude does not compliment the place at all. Not the African American girl. The white one. On July 26th 2025 at 8:40PM I went in for my online order and it wasn’t ready. They had to come get you from the back to help and when you did you did it with a bad attitude. And PUT MY CUP IN A SEALED BAG like if I wasn’t about to fill up. I tipped you. I wish I could take my money back. Because when I opened my plate you gave me about half of the servings I paid extra for.
July 26 · Ovo XoThis Chipotle location is a mess — both in service and in operations.Normally I don’t leave negative reviews. I understand that mistakes happen, and I usually let small things slide. But this time, I’m done staying quiet.I recently picked up an online order from this Chipotle. It wasn’t placed by me, but I was picking it up for my partner who had only a short break before heading to work. Right away, the order didn’t look right. I pointed this out to the employee at the register, who assured me everything was correct — without even checking. Trusting their word, I left.Only to get home and discover there was no steak in the steak tacos. None. Just empty tortillas with a few scraps of garnish. Definitely not worth $12.I tried calling the store to sort it out — four times. Nobody answered. So, now even more frustrated, I drove all the way back.I showed the same employee the incorrect order and explained the issue. His response? “I didn’t make your order.” That’s not the point — I’m standing in front of you because your store didn’t answer the phone, and I’m trying to get this resolved.The manager eventually came out and seemed visibly annoyed I was even complaining. I calmly explained the situation and said I wanted a refund for the entire order, not just because of the missing steak, but because of the time, hassle, and repeated issues I’ve had at this store. She told me all she could do was remake the order — which would’ve been pointless, since the food was for someone now at work.That right there is the core of the problem: this manager was not empowered to resolve a customer service issue. I don’t necessarily blame her — I blame corporate Chipotle for creating a structure where managers can’t actually manage problems. She was doing the best she could with zero tools.Now, let’s talk about the store itself:Even with just two customers inside and the lunch rush over, tables were dirty. Trash was overflowing. Food debris was all over the counter where they prep the meals. And honestly, it looks like this most of the time. This isn’t a one-time thing — it’s the norm at this location.After striking out at the store, I called the 1-800 number, which routes to an offshore support line. The representative was polite, but again, not really equipped to do much. I was first told all they could offer was a remake or a single entrée credit (which expires in a month). After some persistence, the rep finally admitted they could issue a partial refund — but only for the steak tacos, not the full order.At that point, I had to ask: why does it take this much effort just to fix a clearly botched order?The answer seems clear now: Chipotle has created a system where customers are disposable, employees are stuck without support, and managers are set up to fail.I’ve supported this brand for years, but this experience has made one thing very clear: I’d rather give my money to local businesses who actually care.Chipotle — you’ve lost a customer.I hope someone at the corporate level reads this and understands what’s happening on the ground. Because if this is your idea of customer service, you’re seriously out of touch.
April 14 · Michael TrendI stopped by a few minutes ago. I ordered 3 bowls and for every ingredient, I had to ask to add a bit more. I order guacamole and I KNOW I HAVE TO PAY FOR IT. The lady added an amount as a tablespoon and I just looked at her. When I was paying I told the cashier to put ANOTHER EXTRA SIDE of guacamole in a container explaining that what she added wasn't a portion. Without shame they changed me for extra guacamole OVER the extras already paid. Stop asking like guacamole is gold! It’s just avocado and we PAID FOR IT. I don’t mind IF I get what I AM PAYING FOR. Supervisors? Manager, where are they? I won't ever stop by again.
March 29 · Marielos HasbunTried to get a burrito, nothing really even extra. Worker squished it down so hard that all the sour cream, guac and sauce visibly leaked out onto the foil while wrapping. As I sit in my car it's visibly leaking all over. Didn't offer to remake or even really apologize. Not great experience in general. Pic related
May 17 · MacKenzie Stinegot a couple burrito bowls today one veggie one carnitas with double meat. food over all was decent… didn’t seem like double meat. the guacamolewas rancid. we couldn’t beleive they served it. my girlfriend wouldn’t eat it… i tried just out of curiosity.. “maybe it was just discolored” but it wasn’t just discolored it tasted fermented… see picture below!!
February 18 · Matt Stuart
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