Potbelly Introduce
For Arizonans working, living, or exploring the vibrant heart of downtown Phoenix, finding a reliable, quick, and high-quality spot for a meal is essential. Potbelly Sandwich Shop, centrally located in the CityScape complex, is not just a place to grab a bite; it's designed to be your neighborhood sandwich shop, offering a warm, cozy retreat from the desert heat and the urban rush. This establishment expertly combines the speed of a Fast food restaurant with the quality and breadth of a traditional Deli and Lunch restaurant.
Potbelly is famous nationwide for its dedication to serving toasted submarine sandwiches—a signature preparation that brings out the flavor of the fresh meats and buttery bread. The menu is a comprehensive array of classics and unique creations, catering to virtually every craving. From the moment you step inside, the commitment to fresh ingredients and friendly, efficient service is evident. One local reviewer noted, "The staff are also great and took my order right away and got it done really quick," highlighting the essential Fast service that busy downtown patrons demand.
The cornerstone of the Potbelly experience is the incredible variety of sandwiches, which can all be made into wraps for a lighter option. The signature A Wreck
sandwich, a meaty fan favorite featuring turkey breast, hickory smoked ham, Angus roast beef, and salami, is a must-try. Other popular choices include the savory Cubano
with slow-cooked pulled pork, and the bold Prime Rib Steak
. For those seeking healthier options or vegetarian choices, Potbelly offers robust Salads like the Powerhouse Salad
and delicious meat-free sandwiches like the Veggie Melt
, which features fresh avocado, mushrooms, and three cheeses.
Beyond the main meal, Potbelly elevates the experience with its legendary sides and desserts. Their scratch-made, creamy Soups & Macs, available after 10:00 AM, are a comforting midday staple, with varieties like Broccoli Cheddar
and Chicken Pot Pie
soup, plus their incredibly popular Mac & Cheese. To complete the meal, no visit is finished without a hand-dipped shake, with innovative flavors like Cinnamon Churro Shake
and Banana Pudding Shake
alongside traditional chocolate and vanilla. This blend of hearty, fresh fare and decadent treats ensures Potbelly is a one-stop shop for Breakfast, Lunch, and Dinner, firmly establishing it as a dynamic part of the Arizona food scene.
Location and Accessibility
The Potbelly Sandwich Shop location we are celebrating is at the heart of Phoenix's CityScape development, a major commercial and entertainment center. The exact address is 1 E Washington St #170, Phoenix, AZ 85004, USA.
Its prime placement in the 85004 zip code makes it highly accessible for the local population:
- Central Downtown Spot: Located directly in the CityScape complex, it is surrounded by major office buildings, the Phoenix Convention Center (just 0.3 miles away), and entertainment venues.
- Transit-Friendly: The location is within a very short walk (approximately 0.1 miles) of the Phoenix Light Rail, making it incredibly easy for commuters, College students, and downtown employees to access.
- Parking: While in a dense urban area, the shop offers Free street parking options nearby, a welcome amenity in a major metropolitan center. Patrons are advised to check local parking restrictions.
- Accessibility Commitment: Potbelly is fully dedicated to serving all members of the Arizona community. They provide a Wheelchair accessible entrance, Wheelchair accessible restroom, and Wheelchair accessible seating, ensuring a comfortable experience for everyone.
The vibrant, pedestrian-friendly location makes it an ideal spot for a quick break or a relaxing meal, whether you’re a Tourist, a local resident, or an employee from a nearby office tower. The convenience of being able to grab a quality, affordable meal right where the action is cannot be overstated.
Services Offered
Potbelly in CityScape offers a multitude of services designed for flexibility and convenience, catering to both individual diners and large groups in the Phoenix area.
- All-Day Dining: Serves patrons across three major meal periods: Breakfast, Lunch, and Dinner.
- Dine-in and Outdoor Seating: Provides comfortable interior seating and desirable Outdoor seating options for enjoying the beautiful Arizona weather.
- Convenient Order Options: Features Takeout, traditional Delivery, and No-contact delivery to accommodate all preferences for speed and safety.
- Catering Services: Acts as a dedicated Caterer and Catering food and drink supplier, providing individual boxed lunches (like the
A Wreck Boxed Lunch
) and group portions of salads and soups for local businesses and events. - Extensive Menu Variety: Includes standard deli fare alongside Comfort food (Mac & Cheese, Chili), Healthy options (Salads, Skinny Combos), Quick bite choices, and a strong selection of Vegetarian options.
- Family and Group Friendly: The atmosphere is Family-friendly,
Good for kids
, and offers a Kids' menu, making it suitable for Groups of all ages. - Payment Flexibility: Accepts all modern payment methods, including Credit cards, Debit cards, and NFC mobile payments for a seamless transaction experience.
Features / Highlights
The features and highlights of the Potbelly Sandwich Shop in Phoenix are what truly set it apart as a preferred local destination in the Arizona fast-casual market.
- Signature Toasted Sandwiches: The process of toasting every sandwich is a defining feature, ensuring a superior texture and enhanced flavor profile—a detail that a local patron described as the bread being
super buttery
and the mealgood and affordable
. A Wreck
andUnderground
Menu: Features highly popular, specialty sandwiches like the signatureA Wreck
and an exclusiveUnderground
menu with creatively stacked subs like theClubby
andWrecking Ball
, providing options for the adventurous eater.- Live Music Experience: The commitment to fostering a local community feel is solidified by the occasional provision of Live music, a unique highlight that contributes to a warm, Cozy, and engaging atmosphere—perfect for enhancing a lunch break or solo dining experience.
- Robust Soup and Mac Selection: Unlike most sandwich shops, Potbelly offers a daily rotating selection of six different hearty soups and mac & cheeses, making the
Pick Your Pair Skinny Sandwich + Soup
a highly flexible and appealing combo, especially during Arizona's cooler months. - Hand-Dipped Shakes and Fresh Cookies: The inclusion of real Hand-dipped shakes and a selection of freshly baked desserts, like the
S'mores Cookie
andDream Bar
, transforms a simple sandwich stop into a complete dining experience. - Skinny Options and Combos: For the health-conscious Arizona consumer, the dedicated Skinny Combos (like the
7.99 Skinny Turkey Combo
) offer great value and fewer calories without sacrificing the flavor of the toasted bread.
Contact Information
To place a catering order, call ahead for a quick pickup, or inquire about the daily soup specials, you can easily reach the Potbelly CityScape location:
- Address: 1 E Washington St #170, Phoenix, AZ 85004, USA
- Phone: (602) 283-1491
These details ensure the local Arizona customer can connect with the shop efficiently, whether from a downtown office or planning a visit to the CityScape area.
What is Worth Choosing
Potbelly in downtown Phoenix is worth choosing because it provides a superior, comprehensive dining solution that perfectly matches the needs of the fast-paced, quality-conscious Arizona metropolitan consumer.
The primary reason to choose Potbelly is its unmatched value and quality combination. As a local pointed out, the sandwiches offer a great value at a great price
. Unlike competitors, Potbelly elevates the simple sandwich by toasting its ingredients, which, combined with the option of fresh and flavorful toppings, creates a noticeably better experience. The signature A Wreck
or the classic Roast Beef and Provolone
offer a satisfying, hearty meal that tastes better than a standard fast-food alternative.
Furthermore, its offerings are incredibly diverse. Potbelly can handle any scenario: from a solo professional needing a quick and affordable Skinny Combo
for Lunch, to a family seeking a Cozy spot for Dinner with a Kids' menu, to a company requiring full Catering for an event at the nearby convention center. The ability to pair a fresh salad or skinny sandwich with a comforting, scratch-made soup allows for a highly customized and satisfying meal any day of the week.
Finally, the unique Atmosphere and Highlights solidify its standing. The combination of its central CityScape location, commitment to Fast service, and the rare bonus of Live music during certain hours creates an inviting neighborhood feel. For the Arizona user, Potbelly is the reliable, high-quality, and friendly sandwich shop that serves up both comfort food and healthier options with speed and a genuine smile.
Potbelly Menu
Combos & Deals
- 7.99 Skinny Turkey Combo $7.99
Skinny Turkey Breast & Swiss with chips and a drink
- 7.99 Skinny Turkey Combo $7.99
Skinny Turkey Breast & Swiss with chips and a drink
- 7.99 Skinny Chicken Combo $7.99
Skinny Grilled Chicken & Cheddar with chips and a drink
- 7.99 Skinny Chicken Combo $7.99
Skinny Grilled Chicken & Cheddar with chips and a drink
- 7.99 Skinny Ham Combo $7.99
Skinny Smoked Ham & Swiss with chips and a drink
- 7.99 Skinny Ham Combo $7.99
Skinny Smoked Ham & Swiss with chips and a drink
- Pick Your Pair Skinny Sandwich + Soup $10.49
Choose any skinny sandwich and any cup of soup, chili, or mac & cheese
- Pick Your Pair Salad + Soup $10.99
Choose any half salad and any cup of soup, chili, or mac & cheese
- Pick Your Pair Skinny Sandwich + Salad $12.19
Choose any skinny sandwich and any half salad
Wraps
TRY ONE OR MAKE ANY SANDWICH A WRAP!
- Chicken Bacon Ranch Wrap
All-natural grilled chicken, applewood smoked bacon, cheddar, lettuce, tomato, buttermilk ranch. We recommend not adding more than 3 additional toppings for an easy to eat wrap experience.
- Southwest Avo Chicken Wrap
All-natural grilled chicken, provolone, fresh-sliced avocado, lettuce, tomato, onion, tortilla crisps, chipotle lime sauce. We recommend not adding more than 3 additional toppings for an easy to eat wrap experience.
Sandwiches
Now make any sandwich a wrap!
- Prime Rib Steak
Tender sliced prime rib steak, swiss, housemade caramelized onions, garlic aioli. Want to turn up the heat? Try it with our signature Hot Peppers.
- Cubano
Slow-cooked pulled pork, hickory smoked ham, swiss, deli mustard, pickles
- Sweet Heat Pork BBQ
Slow-cooked pulled pork, cheddar, pickles, and sweet heat BBQ sauce made with our signature hot peppers
- A Wreck
A meaty fan favorite! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss. Want to spice it up a little? Try it with our Hot Pepper Ranch.
- Italian
Salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and Red Wine Vinegar.
- Avo Turkey
Hand-sliced turkey breast, swiss, fresh-sliced avocado, cucumbers. Want to spice it up a little? Try it with our Hot Pepper Ranch.
- Chicken Club
All-natural grilled chicken, applewood smoked bacon, cheddar. Want sweet with a little spicy? Try it with our Sweet Heat BBQ Sauce.
- BLTA
Applewood smoked bacon, lettuce, tomato, fresh-sliced avocado. Want to spice it up a little? Try it with our Hot Pepper Ranch.
- Veggie Melt
Fresh-sliced avocado, swiss, cheddar, provolone, mushrooms. Want to add even more flavor? Try it with our Roasted Garlic Aioli.
- Pizza Melt
Pepperoni, old-world capicola, crumbled meatball, smothered in marinara sauce, provolone, Italian seasoning, mushrooms [can be made vegetarian]. Want to turn up the heat? Try it with our signature Hot Peppers.
- Mediterranean
All-natural grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers, cucumbers (can be made vegetarian)
- Mama's Meatball
Homestyle beef + pork meatballs smothered in marinara sauce, provolone, Italian seasoning. Want to turn up the heat? Try it with our signature Hot Peppers.
- Turkey Breast
Hand-sliced turkey breast, swiss. Want to add even more flavor? Try it with our Roasted Garlic Aioli.
- Smoked Ham
Hickory smoked ham, swiss. Want to add the perfect companion? Try it with our Deli Mustard.
- Roast Beef
Angus roast beef, provolone
- Grilled Chicken
All-natural grilled chicken, cheddar. Want sweet with a little spicy? Try it with our Sweet Heat BBQ sauce.
- Tuna Salad
100% albacore tuna salad, swiss. Want a little crunch? Try adding some Cucumbers.
- Chicken Salad
Chicken salad, provolone. Want a little crunch? Try adding some Cucumbers.
- Grilled Cheese
Melted cheddar
Underground
- Barnyard
Turkey breast, hickory smoked ham, Angus roast beef, salami, meatballs, applewood smoked bacon, Swiss. Want to turn up the heat? Try it with our signature Hot Peppers.
- Smokestack
Slow-cooked pulled pork, sweet heat barbeque sauce, and our signature mac & cheese
- Chicken Cordon Bleu
All-natural grilled chicken, hickory smoked ham, Swiss cheese, deli mustard, lettuce and tomato served on our toasty bread
- Clubby
Oven roasted turkey breast, hickory smoked ham, applewood smoked bacon, provolone, and creamy buttermilk ranch. Want to spice it up a little? Try it with our Hot Pepper Ranch.
- Lucky 7
Turkey breast, hickory smoked ham, Angus roast beef, salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and Red Wine Vinegar.
- Sicilian
Crumbled meatballs, marinara, salami, old-world capicola, pepperoni, mortadella, mushrooms, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Wrecking Ball
Crumbled meatballs, marinara, turkey breast, hickory smoked ham, Angus roast beef, salami, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Fireball
Homestyle beef + pork meatballs, chili, Potbelly hot peppers, cheddar
- A Wreck® Salad
Our fan favorite…now in a salad! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Pork BBQ Mac
Our signature three-cheese mac topped with slow-cooked pulled pork and our sweet heat BBQ sauce.
Salads
- Farmhouse Salad
All-natural grilled chicken breast, bacon, crumbled blue cheese, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Apple Walnut Salad
All-natural grilled chicken breast, crumbled blue cheese, grapes, apples, dried cranberries and candied walnuts, served on a bed of field greens with balsamic vinaigrette
- Powerhouse Salad
All-natural grilled chicken breast, fresh-sliced avocado, hummus, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with non-fat vinaigrette
- Chicken Salad Salad
Freshly made chicken salad, provolone cheese, dried cranberries, cucumber and tomatoes, served on a bed of field greens with balsamic vinaigrette
Soups & Macs
Mac & Soups available after 10:00 am
- Chili Mac
Hearty beef chili with kidney beans, bell peppers and onions topped with our creamy, three-cheese mac
- Mac & Cheese
Creamy, three-cheese mac
- Broccoli Cheddar
Creamy cheese soup with tender pieces of broccoli and carrots
- Chicken Pot Pie
Tender, slow-roasted chicken breast and veggies topped with crumbles of fresh-baked pie crust
- Chili
Hearty beef chili with kidney beans, bell peppers and onions
- Garden Vegetable
Beans, carrots, celery, corn, mushrooms, onions, peppers, potatoes and zucchini in a light tomato broth
- Loaded Baked Potato
Hearty potato soup with bacon, cheddar cheese and green onion
Drinks
- Fountain
- Fountain Large
- Coke $3.39
20 oz. Bottle
- Diet Coke $3.39
20 oz. Bottle
- Sprite $3.39
20 oz. Bottle
- Cherry Coke $3.39
20 oz. Bottle
- Coke Zero Sugar $3.39
20 oz. Bottle
- 16 oz. Bottled Water $2.49
16 oz. Bottle
- 25 oz. Bottled Water $2.99
25 oz. Bottle
- IBC Cream Soda $3.49
12 oz. Bottle
- IBC Root Beer $3.49
12 oz. Bottle
- smartwater $3.69
20 oz. Bottle
- San Pellegrino $3.49
16.9 oz. Bottle
- San Pellegrino Blood Orange $3.49
11.15 oz Can
- Gold Peak Sweet Tea $3.49
18.5 oz. Bottle
- Gold Peak Green Tea $3.49
18.5 oz. Bottle
- Powerade Mountain Berry Blast $3.39
20 oz. Bottle
- Crush $3.29
12oz. Bottle
- Vitamin Water XXX Acai Blue Pomegranate $3.59
20 oz. Bottle
- Vitamin Water Squeezed Lemonade $3.59
20oz Bottle
- Arizona Tea $3.29
16oz Bottle
- Peach Tea Snapple $3.49
16oz Bottle
- Nantucket Nectars Orange Mango $3.69
16oz Bottle
Chips & Sides
- Chips + Drink $4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Bottled Drink $4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Shake $4.19
Make it a Meal Deal! Choose any chips and a shake.
- Zapp's Regular Chips $1.99
- Zapp's Salt & Vinegar Chips $1.99
- Baked Lay's $1.99
- Utz Cheese Curls $1.99
- Zapp's Hotter 'N Hot Jalapeño Chips $1.99
- Zapp's Mesquite BBQ Chips $1.99
- Zapp's Hot Pepper Chips $1.99
- Zapp's VooDoo Regular Chips $1.99
- Hot Peppers Jar $6.95
Our famous giardiniera hot peppers, ready to spice up your kitchen at home. A perfect gift, too.
- Potbelly Whole Pickle $1.29
Cookies & Shakes
- S'mores Cookie $2.39
Chocolate chunks, graham crackers and marshmallows
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Oatmeal Chocolate Chip Cookie $2.39
A Potbelly favorite! Freshly baked oatmeal chocolate chip cookie
- Sugar Cookie $2.39
Baked fresh daily
- Chocolate Brownie Cookie $2.39
Baked fresh daily
- Dream Bar $2.59
Rich, chocolatey oatmeal bar with sweet caramel
- Bag of Mini Cookies $4.99
Dozen mini oatmeal chocolate chip cookies
- Cinnamon Churro Shake
All the flavor of a cinnamon-sugar churro blended with hand-dipped vanilla ice cream.
- Root Beer Float Shake
The classic flavor of a soda shop favorite in a creamy hand-dipped shake.
- Banana Pudding Shake
The creamy vanilla and sweet banana flavors of the dessert classic, now in a delicious hand-dipped shake
- Cold Brew Shake
Cold-brewed Arabica coffee and hand-dipped vanilla ice cream. Shake and wake!
- OREO® Cookie Shake
Made with hand-dipped ice cream. OREO is a trademark of Mondelez International group, used under license.
- Chocolate Shake
Made with hand-dipped ice cream
- Strawberry Shake
Made with hand-dipped ice cream
- Vanilla Shake
Made with hand-dipped ice cream
Upsells
- Wraps
- Chips + Drink $4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Bottled Drink $4.19
Make it a Meal Deal! Choose any chips and a drink.
- Cookie
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Mac or Soup Cup
- Half Salad
Potbelly Details
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Live music
Popular for
- Lunch
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
Dining options
- Breakfast
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- Kids' menu
Parking
- Free street parking
Potbelly Photos










Potbelly Location
Potbelly
1 E Washington St #170, Phoenix, AZ 85004, USA
Potbelly Reviews
lunchpricessoupshakessubturkeycookiesareaconventioncheddar chicken
★ 5★ 4★ 3★ 2★ 1The sandwiches are a great value at a great price.The pastrami is fresh and flavorful, and there are lots of choices of vegetables and toppings to put on the sandwich as well. The staff are also great and took my order right away and got it done really quick.
June 16 · Matt McLeanI had the roast beef and provolone. On white bread just plain add peppers. It was good on par or better than cheba. The bread was super buttery it was a good affordable meal.
August 07 · Miguel rosasGreat tasting meaty sandwiches! First time coming here and I can’t wait to bring my wife. Highly recommend.
September 03 · Daniel GarciaFriendly staff and patient, even when ur a lil bit inebriated n need a bite before a show at footprint center. Had a clean taste, if that makes sense. Fast too. The soup was delish... will go again...
September 26 · Danny RomeroExcited to find out that there's a Potbelly Sandwich shop in Phoenix!!!The entire interior design is mostly the same as their Chicago shops, while it's a bit brighter (in the good way) maybe due to the sunshine of Phoenix's ? 😄Ordered steakhouse sandwich with "all in" along with root beer, what a nice Sunday afternoon.
April 13 · Bill Lin
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