Chipotle Mexican Grill Introduce
For Arizonans seeking a fresh, fast, and fully customizable Mexican-inspired meal right in the vibrant heart of the city, the Chipotle Mexican Grill at the City Scape complex in downtown Phoenix is a premier destination. More than a simple fast food restaurant, Chipotle operates on a commitment to fresh ingredients and providing guests with the ultimate control over their meal—the power to "Build Your Own" Burrito, Burrito Bowl, Tacos, or Salad.
This location is especially popular for the busy downtown crowd, drawing in college students, professionals, and tourists alike due to its speedy service and consistent, quality offerings. The core of the experience lies in the assembly line, where customers move along, selecting their choice of base, proteins, rice, beans, salsas, and toppings. This transparent process allows for complete customization, making it an ideal choice for specific dietary needs, from simply enjoying comfort food to strictly adhering to a health-conscious diet.
The menu is designed for variety and flexibility. Beyond the standard customizable options, Chipotle features a selection of curated "Lifestyle Bowls," catering to popular contemporary diets. These include the popular Keto Salad Bowl, the High Protein Bowl, and various plant-forward choices like the Plant Powered Bowl and Veggie Full Bowl. The availability of Sofritas (braised tofu) as a protein option, alongside fresh guacamole and fajita veggies, ensures that vegetarian and vegan guests have substantial, flavorful choices.
While this location is known for its fast service, it is also highly frequented, which means potential patrons should be aware that there is "usually a wait" during peak dining hours. However, for those who value fresh, quick, and reliably satisfying Mexican-inspired food in a trendy, casual setting, this Chipotle Mexican Grill remains a top choice for lunch and dinner in Phoenix.
This particular Chipotle Mexican Grill is ideally positioned within the City Scape complex, a major hub for business, entertainment, and retail in downtown Phoenix. Its central address makes it convenient for anyone working or visiting the core of the city:
11 W Washington St Suite 140, Phoenix, AZ 85003, USA
The restaurant’s location at Washington Street and 1st Avenue provides excellent access via public transportation and a variety of parking options, which is crucial for a busy downtown area.
For driving guests, there are multiple parking choices available in the immediate vicinity:
- Paid Parking Garage: The City Scape East Garage, located nearby at 1 E Washington St, offers covered parking. It is generally advised to inquire about parking validation from City Scape businesses, as this can significantly reduce the hourly parking rates.
- Free Parking Lot / Free Street Parking: While free street parking can be scarce during peak hours in the downtown core, it is sometimes available. Guests may also find free parking lots slightly further from the immediate City Scape area.
The restaurant has prioritized accessibility to ensure a comfortable experience for all community members:
- The location features a dedicated Wheelchair accessible entrance, making navigation into the building seamless.
- Wheelchair accessible parking lot spaces are available to minimize travel distance.
- Inside, there is ample Wheelchair accessible seating.
- A Wheelchair accessible restroom is provided for customer convenience.
Chipotle Mexican Grill provides a highly flexible service model to match the demands of the bustling downtown Phoenix environment, operating as a fast food restaurant, Mexican restaurant, and a caterer:
- Dine-in: Enjoy your custom meal in the casual and trendy atmosphere of the dining area, featuring seating options for solo diners and groups.
- Takeout: Meals can be quickly prepared for pickup, a key service for the area's many office workers and students.
- Delivery: The full menu is available for delivery, providing a convenient option for residents and businesses within the service radius.
- Outdoor Seating: Guests can enjoy their food and the Phoenix weather at the comfortable outdoor seating area.
- Catering: As a dedicated Caterer, Chipotle offers large-format options such as the Build Your Own packs, which serve 4-6 people and are perfect for office meetings, parties, or large family gatherings.
- NFC Mobile Payments: Accepting popular NFC mobile payment methods like Apple Pay and Google Pay ensures quick and secure transactions.
This location stands out in the Phoenix dining landscape due to its unique combination of quality, convenience, and commitment to flexible dining:
- Full Customization: The fundamental ability to "Build Your Own" meal—Burrito, Bowl, Salad, or Tacos—is the primary highlight, allowing every customer to tailor their order to their exact preference or dietary requirement.
- Health and Diet Focus: The prominent offering of Lifestyle Bowls (Keto, High Protein, Balanced Macros, etc.) and a commitment to fresh ingredients provides excellent healthy options, standing out in the fast-casual category.
- Vegan/Vegetarian Inclusivity: With Sofritas as a protein, a wide array of fresh vegetables, and the option to load up on beans and rice, the menu is highly accommodating to vegetarian and vegan diets.
- Fast Service: Known for its quick service, the restaurant model is optimized to minimize wait times, making it a perfect choice for a quick bite during a short lunch break.
- Group and Family Friendly: The establishment is Good for kids, offering a dedicated Kids' menu (including Kid's Quesadilla) and amenities like High chairs and a Has changing table(s).
- Dessert & Drink Selection: The restaurant offers a variety of unique and organic drink choices like Organic Watermelon Limeade and Organic Mandarin Agua Fresca, as well as classic Mexican Coca-Cola and Mexican Sprite.
- Trendy Crowd: The atmosphere draws a lively crowd, being popular with College students, Groups, Tourists, and is noted as LGBTQ+ friendly.
For placing orders, inquiring about catering, or for general questions, here is the contact information for the City Scape location:
Address: 11 W Washington St Suite 140, Phoenix, AZ 85003, USA
Phone: (602) 513-5751
Mobile Phone: +1 602-513-5751
For residents and visitors of Arizona, this particular Chipotle Mexican Grill at City Scape is an excellent choice, primarily because it delivers on the brand's core promise: fresh, responsibly sourced ingredients served quickly in a highly flexible format. While the downtown location can be extremely busy—and some online reviews mention inconsistency in portion control and isolated staff issues—the sheer utility and dietary flexibility of the menu remain its strongest assets.
It is worth choosing for the unrivaled power of customization. Whether you are counting macros with the Balanced Macros Bowl, sticking to a low-carb diet with the Keto Salad Bowl, or simply indulging in a massive, fully loaded Burrito with Chips & Guacamole, you dictate every ingredient. This level of control is highly valued by the health-conscious and those with specific preferences.
The location’s status as a dual Mexican restaurant and Fast food restaurant—offering dine-in comfort alongside rapid takeout and delivery—solidifies its role as a key player in the downtown Phoenix food scene. Its robust support for large groups and children, combined with the accessible location and multiple parking options, makes it a dependable choice for a wide variety of customers, ensuring that a quick, satisfying, and customized meal is always within reach. The popular Burrito Bowl is a favorite among local users, frequently ranked as the most-liked item on the menu, making it a reliable recommendation for first-time visitors.
Chipotle Mexican Grill Menu
Burrito
- Build Your Own Burrito
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Burrito Bowl
- Build Your Own Burrito Bowl
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Lifestyle Bowl
- Balanced Macros Bowl
Light Rice, Black Beans, Chicken, Fajita Veggies, Fresh Tomato Salsa, Guacamole, and Extra Romaine Lettuce. Digital order only.
- Wholesome Bowl
Digital Order Only. Salad Blend, Chicken, Fajita Veggies, Fresh Tomato Salsa, and Guac. The Wholesome Bowl is Paleo, Whole30®, Grain Free, Gluten Free, and Keto. Digital order only.
- Wholesome Bowl with Carnitas
Salad Blend, Carnitas, Fajita Veggies, Fresh Tomato Salsa, and Guacamole. Digital order only.
- Keto Salad Bowl
Salad Blend, Chicken, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Cheese. It's Keto, Grain Free, and Gluten Free so you can make it work for you every time. Digital order only.
- High Protein Bowl
White Rice, Black Beans, Double Chicken, Red Chili Salsa, Cheese, and Shredded Romaine Lettuce. Digital order only.
- Veggie Full Bowl
White Rice, Black Beans, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Plant Powered Bowl
Salad Blend, White Rice, Sofritas, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Go Half Veggie Bowl
½ Chicken, ½ Sofritas, Lettuce White Rice, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Sour Cream. Digital order only.
Quesadilla
- Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Salad
- Build Your Own Salad
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigre...
Tacos
- Build Your Own Tacos
Your choice of 3 or 1 freshly grilled meat, sofritas, or guacamole, and up to five toppings served in a soft or hard-shell tortilla.
Kid's Meal
- Build Your Own Kid's Meal
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
- Kid's Quesadilla
With a side of rice and beans. Includes fruit or kid's chips and organic juice or milk.
Chips & Sides
- Chips
- Chips & Guacamole
- Large Chips
- Large Chips & Large Guacamole
- Chips & Fresh Tomato Salsa
- Chips & Tomatillo-Red Chili Salsa
- Chips & Tomatillo-Green Chili Salsa
- Chips & Roasted Chili-Corn Salsa
- Chips & Queso Blanco
- Large Chips & Large Queso Blanco
- Side of Adobo Ranch
- Side of Guacamole
- Large Side of Guacamole
- Side of Queso Blanco
- Large Side of Queso Blanco
- Tortilla on the Side
Drinks
- Organic Watermelon Limeade
Seasonal Flavor
- Organic Lemonade
- Organic Mandarin Agua Fresca
- Organic Berry Agua Fresca
- Fountain Drink
Soda and Iced Tea
- Mexican Coca-Cola
- Mexican Sprite
- Topo Chico Mineral Water
- Coke Zero
- Poppi Strawberry Lemon
- Poppi Orange
- Grapefruit Izze
- Blackberry Izze
- Tractor Organic Lemonade
- Apple Juice
- Open Water Still
Chipotle Mexican Grill Details
Service options
- Outdoor seating
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Usually a wait
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- Has changing table(s)
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Paid parking garage
- Parking
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill
11 W Washington St Suite 140, Phoenix, AZ 85003, USA
Chipotle Mexican Grill Reviews
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★ 5★ 4★ 3★ 2★ 1Ordered a sofritas bowl with salsas and toppings. I received a bean and rice bowl with a splash of corn. Bowl wasn’t even halfway filled. Ordered online and received a $2 credit for a $20 bowl. Highly recommend avoiding this location. My entire office is laughing at how bad this order was and are looking for another option as I type this.
September 29 · Taylor ThompsonI’m going to report this location and chipotle to the Better Business Bureau at this point they do not appreciate there customers at all there very disrespectful and Vindictive!! I went in for a salad and revived nothing but nasty attitude! A worse food ! Kalib is an awful person whom is rude and condescending with filthy finger nails he is extremely disrespectful to the Ethnic workers and is extremely comfortable with being rude to fellow employees! He did this in front of my face from what I understand he is a lead not a manager an even if he was a manager you don’t speak to people like your God I will never spend another penny with this brand specifically because of him ! Get it together Chipotle!
October 06 · Pretty GirlI ordered two chicken tacos, after the foodline worker assembled by tacos and I saw how each taco had no more than 5 pieces of cubed chicken, and didn’t even fill half of the small tortilla up, I spoke up and asked if I could please get more chicken, the employee said if he gives me anymore he’ll have to charge me and I said I think that’s ridiculous especially considering there is a viral video the actual owner made and said paterons can ask for a little more if we feel it’s fair and I did so then was denied and told it would be an extra cost. The tacos were already made at this point and I applied a reward for free chips and guac so I got that but I was so upset with the lack of customer service and understanding I asked to speak to the manager thinking he’d agree and want to help make the customer feel validated, instead he argued that the portion was recently cut so that’s all I could get unless I paid extra. I was so hungry but it was a principal issue for me so I requested a refund and the manager very rudely ignored everything I said, cut me off and asked how I made then told me to tap my phone and walked off without even acknowledging the refund transaction, I had to ask another employee who wasn’t even involved- for my refund receipt. I didn’t have any prior issues coming to this Chipotle location until today and now I don’t intend ever returning. The managers name is Aryan- maybe Arian. He was completely lacking customer service and should be re-trained and focus on F&B hospitality and not compliance control.
April 04 · Genesis VGreat restaurant at a great location.When I was in downtown, I stopped here for lunch and it was worth it. I got the limited time brisket and it was great. The portion of meat, rice, beans and sour cream in my bowl was great. It was a lot of food and it was worth the few dollars extra for the brisket upgrade.The food was really good and very flavorful.
November 03 · Matt McLeanI feel bad for most the employees here, they were clearly understaffed and over worked. My bf and I went to get lunch before a suns came and you can tell the place just got hit hard and maybe they weren’t planning on it. I would’ve let everything slide until we got to the cash register and felt with Angel. He was rude and had poor customer service skills. We ordered a salad, got to the end and I asked for the dressing and he asked if I wanted anything else so I said dressing and he was like anything else? And I said the dressing and he said he got that. So then we paid and he said we were done and I stood there and asked for the dressing and then he looked and said “we’re out” and I just stared at him. And then he said let me check the back and came back said there’s no dressing. And I was like okay well I don’t want the salad then… we asked for a refund and he wouldn’t give it to us without keeping the salad... then he said “I don’t know why you want a refund.” The place just definitely needs more staff to help the ones who are clearly too busy to take care of the store and then a better cashier who understand that if you don’t have the full product but you already charged the customer, you should refund them and let them keep it. And maybe a better store manager who plans rushs a little better. Awful experience
November 10 · Jennifer Knox
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